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Apple operates more than 500 retail stores across the globe.

iphone 16 pro max apple store

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Apple Store Workers in Maryland reach ‘historic’ union contract with Apple [U: Approved]

Apple Store Towson Town Center

After becoming the first Apple Store in the country to unionize back in June 2022, the retail employees at the Towson Town Center location have reached a “historic” union contract with Apple this week, providing numerous benefits to the workers. This win comes after the union planned a strike earlier this year regarding the contract negotiations.

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Apple Store workers in Maryland vote in favor of a strike over working conditions

Two years ago, Apple Store workers in Towson, Maryland voted in favor of unionization, making it the first Apple retail location in the United States to unionize. Now, those Apple Towson Town Center employees have authorized a strike, after “a year of negotiations with Apple management that yielded unsatisfactory outcomes.”

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Security Bite: Cybercriminals take advantage of Apple Store Online’s third-party pickup

apple store third party pickup order

At this year’s annual hacking conference, Black Hat Asia, a team of security researchers revealed how cybercriminals are sneakily using stolen credit cards and Apple Store Online’s ‘Someone else will pick it up’ option in a scheme that has stolen over $400,000 in just two years.


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Here’s our first look at the new ‘Presto’ system coming to Apple Stores for iPhone updates

Poll: Did you already get your hands on the iPhone 14? Which model did you choose?

Other the weekend, Bloomberg reported that Apple would begin broadly rolling out a new “Presto within Apple” system to its retail stores next month. The system allows Apple Store employees to update iPhone software while the device is still in its box.

Now, iGeneration has published a closer look at Presto, adding that the system is also rolling out beyond the United States.

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