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Copper Contributor

Mar 29, 2024

EDGE Profile automatic sign in not working

Hello, we have a local Active Directory (AD) and Microsoft 365 (including SharePoint, OneDrive, etc.). Users are synchronized with AD Connect. We have Single Sign-On (SSO) enabled for SharePoint. Until now, users’ profiles in Microsoft Edge were automatically signed in, and Word files from the cloud could be seamlessly opened in the desktop app. However, for the past two weeks, every user has to manually sign in to Edge (icon next to the avatar)

Is there something new or is neccesary make changes in gpo?

Thank you

Kelly_Y
Microsoft
Mar 29, 2024
Smile2024 Hello - Can you provide the Microsoft Edge version number this issue is occurring on? Did the behavior change when you had an Edge version update?

Also, when the users have to manually sign in are there any other messages seen? Is there a message that says "Stay connected to all your applications" with a checkbox that says "Allow my organization to manage my devices"? Thanks!

-Kelly
- Smile2024
  Copper Contributor
  Mar 29, 2024
  Kelly_Y thank you
  
  I have created a pdf with screens in german, but ....
  
  Window 1 > enter the ms 365 e-mail account (In individual cases the email was already entered)
  Window 2 > Stay signed in to all your apps
  Window 3 > Confirm registration
  
  Edge Version 123.0.2420.65 (but the problem was with the last 122.0.2365.92
  Windows Version 22631.3374
  
  thank you
  login_edge.pdf195 KB
- Smile2024
  Copper Contributor
  Mar 30, 2024
  Thanks Kelly,
  
  we have the problem with edge 123.0.2420.65 and the latest version 122. We use Windows 22631.3374.
  And yes there is a window "Stay sign in to all your apps".
  Thank you for a tipp.
  
  Jo
  - Kelly_Y
    Microsoft
    Apr 01, 2024
    Smile2024 Hi! Thanks! I've passed this on to the team. I'll follow up with any updates/insights from them.
    
    -Kelly

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