IE Mode - Page not loading and constantly restarting

Copper Contributor

We have a few apps on our network that require IE Mode. For most users it seems to work reliably.

 

I have 1 user using IE mode in Edge, where when trying to access the site, the tab will spin, close, re-open, close, spawn a new tab, and each of these tabs will constantly spin, close and spawn new tabs.

If I close the browser, it will re-open and repeat above. The only way to make it stop is to reboot the PC.

So far, it is just 1 user. All other PC's I have checked appear to work fine (so far).

 

I have tried to reset Edge to default settings, scanned for virus's/malware, disabled and then re-enabled IE mode, tried to reset IE Mode URL's.

 

Nothing appears to work. Has anyone seen this before?

 

Current version: 102.1245.30 (64 bit)

1 Reply

@nsi_dev Hello!  That is weird that the issue is occurring and only affecting one user.  

 

Have you reached out to Support?   https://microsoftedgesupport.microsoft.com/hc/en-us  They should be able to gather logs and help investigate your specific case.  Thanks! 

 

-Kelly