App Assure scope now covers the new Microsoft Edge and Windows Virtual Desktop!
Microsoft takes app compatibility very seriously—and App Assure (formerly called Desktop App Assure) delivers. Consider this: The actual failure rate for apps is only 0.19 percent. So, out of 1,000 apps, only two may have compatibility challenges, and the App Assure team will fix both of them!
Since this service launched, almost 500,000 apps have been evaluated and only 928 apps have had issues. Fixing these application issues has prevented more than 30 million help desk escalations with an estimated customer help desk savings of almost US$6 billion.
The App Assure service from FastTrack was renamed to reflect our expanded scope. Initially, we helped you remediate application compatibility issues as you moved to Windows 10 and Office 365 ProPlus. Now, App Assure provides remediation assistance for apps deployed on the following Microsoft products:
The new Microsoft Edge
If your web apps or sites work on Internet Explorer 11, supported versions of Google Chrome, or any version of Microsoft Edge, they’ll also work on the new Microsoft Edge.
Windows Virtual Desktop
As part of Windows Virtual Desktop:
And we will continue to support Windows 10 and Office 365 ProPlus
Apps that worked on Windows 7, Windows 8.1, Office 2010, and Office 2013 will also work on Windows 10 and Office 365 ProPlus.
To ensure compatibility for the above products, App Assure is included in your eligible subscription at no additional cost to you and is available globally, in 10 supported languages. If you want more information:
Microsoft Ignite | The Tour
It’s been two months since Ignite, but you can still participate in the learning by joining us at a Microsoft Ignite | The Tour event near you. We have experts at each event ready to discuss how to engage with our team. You’ll also learn about the latest cloud technologies and developer tools, and how to put your skills to work in new areas. Find out more or register by clicking the link for the city you’re interested in from the following list:
Date |
City |
January 23-24, 2020 |
Osaka – Registration is open |
January 27-28, 2020 |
Milan – Registration is open |
January 30-31, 2020 |
Johannesburg – Registration is open |
February 6-7, 2020 |
Washington, DC – Registration is open |
February 10-11, 2020 |
Dubai – Registration is open |
February 13-14, 2020 |
Sydney – Registration is open |
February 17-18, 2020 |
Taipei – Registration is open |
February 20-21, 2020 |
Singapore - Registration is open |
February 24-25, 2020 |
Prague - Registration is open |
February 27-28, 2020 |
Copenhagen - Registration is open |
March 4-5, 2020 |
Zurich - Registration is open |
March 11-12, 2020 |
Amsterdam - Registration is open |
March 18-19, 2020 |
Shanghai - Registration is open |
March 25-26, 2020 |
Hong Kong - Registration is open |
March 25-26, 2020 |
Madrid - Registration is open |
March 30-31, 2020 |
Mexico City - Registration is open |
April 2-3, 2020 |
Mumbai - Registration is open |
April 8-9, 2020 |
Bangalore - Registration is open |
April 15-16, 2020 |
Chicago - Get notified when registration is open |
April 22-23, 2020 |
Tel Aviv - Get notified when registration is open |
April 29-30, 2020 |
Berlin - Get notified when registration is open |
May 5-6, 2020 |
Stockholm - Get notified when registration is open |
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