Hi Symon, I earnestly hope that some public-spirited soul at Msoft is observing these recent messages and can carry our well-identified cause forward, because Focused Inbox promises disaster for a great many OUTLOOK users; it is a blatant backward-step from the, otherwise perfect, Clutter solution. Why cannot Msoft see that!? This whole thing auto-stimulates my minds'-eye towards envisioning Msoft offices being entirely populated with, pre-frontal lobe equipped, star-gazing, lovely younger people, who simply do not realise the error of judgement being made here. As Alla's perfectly fair sarcasm declared on 12/02/19, "Declined"! Thanks, Microsoft - nice to know that users who care enough to write about a bad change are being listened to". :smileyfrustrated: How patronising can Msoft become? Why are we being held-to-ransom in this matter? Msoft have never explained why it's customers are being ignored on this and why the change is, to their minds, needed at all. Really, really upset and angry! I will lose all ability to manage folders on my smartphone; I need that facility!