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JohnMcAfee
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Joined 4 years ago
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Backend "pairing" with Android Devices--- "Something went wrong"
We have uncovered some bugs with Android devices leveraging LLDP which caused the devices not to pair the resource accounts together "Something went wrong!". However, now we are running into a similar issue in 3 remote locations exhibiting the same issue. These locations we disabled LLDP and are working on our native VLAN...same issue "Something went wrong!" when pairing the 6 digit code on the monitor. These same 3 accounts can be logged in and pairing without issue in our North America locations. From a network/intune perspective, nothing is different and intune finds all the accounts and marks them compliant. *What* is the back-end mechanism required when you pair an android video codec (aka Poly X50/G7500) to a touchpanel (ie Poly TC8) in the backend? What is required? Poly requires multicast enabled for the frontend pairing and the devices to be in the same subnet (Check!) but does anyone know the mechanics or specifics on this back-end pairing... These issues keep cropping up and we have tickets in but no resolution.942Views0likes3CommentsAndroid Devices and Login challenges
We have been running into an odd problem. We have Intune setup with conditional access policies and when attempting to login Android-based collaboration devices (Poly X50, TC8, Yealink Phones, Poly C60 or Collab Bars etc), the experience differs. *sometimes* after entering the Code generated from the device, when logging in we see either: “You’re Signing in to Microsoft Authentication Broker on another device located in United States, if its not you, close this page” OR “You’re signing in to Microsoft Intune Company Portal on another device located in United States, if not you, close this page” When the former login occurs (MS Auth Broker) the device goes through its motions, looks to be logging in and eventual FAILS every time. While when we get the Intune login, it works everytime. The Device Accounts arnt in play here because the login occurs prior to the account info being entered, and everytime we are logging-in in INCOGNITO mode from a browser regardless. Also seems not device specific, and have no clue why its picking one versus the other for login. Anyone else seen this and any advice? Thank you very much Alan2.7KViews1like3Comments
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