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Processes

Change happens. And when it does, you need to act with greater speed and flexibility. Partner with us to build and run intuitive operating models that empower your employees to respond to customer needs and anticipate experiences that delight customers.

THOUGHT LEADERSHIP

Latest thinking

How digitally modern processes make experiences great

Automating processes for speed, intelligence and fluidity creates powerful experiences—and significant competitive advantage.

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DEPTH OF EXPERTISE

Anticipate what’s next and embrace continuous change

Business Process Services

Stay ahead of customer demands with processes that combine human and digital intelligence to accelerate business results.

Intelligent Process Automation

Our partnership with our clients spans strategy through execution, including fully managed automation services to help you scale process innovation flexibly.

Better CX and game-changing returns

Intelligent automation is easier than ever with Cognizant Neuro® Business Processes, a suite of solutions that delivers better experiences faster.

DRIVEN BY RESULTS

Harness the power of an intuitive operating model

RESULTS

Automation improves PostNord efficiency by 30%

RESULTS

Automation improves PostNord efficiency by 30%

and reduces the time needed to handle customer investigations by 40%.

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RESULTS

PapaCall improves Papa John’s metrics by 50%

RESULTS

PapaCall improves Papa John’s metrics by 50%

and improves customer satisfaction score for new ordering services by 95%.

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Our clients turn to us to help them reimagine ways of working with technology.

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