The U.S. Department of Commerce is excited to celebrate the first graduating class of Customer Experience (CX) Champions and CX Advocates. These 50 graduates are the Department’s newest champions and advocates for improving CX. They successfully completed industry-leading customer experience curricula provided to the Department by Forrester Research, Inc. Representing nearly every bureau and most...

By Joe Wassel, Executive Director and CEO, First Responder Network Authority (FirstNet Authority) Twenty-three years ago, America experienced a day unlike any other in our history. News of the attacks on the World Trade Center, Pentagon, and in Shanksville, Pennsylvania, reverberated across our nation. Everyone was on high alert. No one knew where, when, or if another attack would happen. This...

Department unveils first-of-its kind diagnostic supply chain risk assessment tool as Secretary Raimondo and Deputy Secretary Graves highlight how the Commerce Department is working to make America’s supply chains more resilient. Today, the U.S. Department of Commerce, in collaboration with the Council on Foreign Relations (CFR), hosted the inaugural Supply Chain Summit. Bringing together leaders...

At the Supply Chain Summit, the Department of Commerce announced that the following actions will be undertaken by the Industry & Analysis (I&A) business unit within the International Trade Administration: New efforts to build the U.S. Government’s analytical capacity to understand and address supply chain risk: Launched SCALE Tool: Department of Commerce’s Supply Chain Center unveiled a first-of...

Thank you to the Association of Economists of Puerto Rico for hosting today. I look forward to discussing research opportunities to advance economic measurement and building statistical capacity by leveraging the newly established Federal Statistical Research Data Center (FSRDC) here in Puerto Rico. People often think of the Department of Commerce as the Department of Business, but we’re much more...

Thank you for that introduction. Hello everyone! I’m so pleased to be back in Puerto Rico to join you all to mark this exciting occasion. I’d like to thank the Platform for Social Impact for hosting us today, and for their important work in bringing prosperity back to Puerto Rico. As many of you know, since the start of the Biden-Harris Administration, the Department of Commerce has spearheaded a...

The grant demonstrates the Biden-Harris Administration’s commitment to bolstering disaster resilience in underserved communities. Extreme weather can take a disastrous toll on people’s lives and livelihoods. Just one extreme weather event can bring devastating effects to a community — including heavy rainfall and flooding. Last month, Commerce Deputy Secretary Don Graves and Congressman James...

This week, U.S. Secretary of Commerce Gina Raimondo announced the appointment of 4 new experts to the National Artificial Intelligence Advisory Committee ( NAIAC ), which advises the President and the White House on a range of issues related to artificial intelligence (AI). The committee, launched in 2022, provides recommendations on topics including the current state of U.S. AI competitiveness...