Managed Service Provider training and certifications
Educational pathways tailored for every learner
Acronis offers different training and certification programs to help individuals and managed service provider (MSPs) enhance their cybersecurity skills and knowledge. Whether you and your team are seeking professional certifications or starting an MSP business, we're here to support you at every stage.
Which pathway is right for you?
MSP Academy with vendor-neutral training
On-demand Acronis training and certifications
Full access to Acronis education for our partners
Learn More, Earn More
- 60%Revenue increase
- 40%Reduced support incidents
- $1,000Save up, per employee a year
Showcase your accomplishments and easily share with your personal and professional network. Claim your badge on the Acronis Partner Portal.
New to Acronis Cyber Protect Cloud? Try our on-demand training and get #Certified!
Already an Acronis partner?
Browse the entire managed service provider certification program library on our Partner Portal! Strengthen your security services and bottom line:
Train faster
Our quick, easy-to-consume training modules help you maximize these services and capabilitiesMinimize tickets
Reduce support tickets by improving technical expertise in Acronis products and business acumen, demonstrating real value and trustworthiness to clientsSell confidently
Convey confidence in sales by demonstrating a managed service provider's expertise and competence in delivering managed services, particularly in cyber protection
Free managed service provider “How-to library”
MSP Notes
Gaidar Magdanurov, President at Acronis, extends a warm welcome to the MSP community through his insightful MSP Notes blog series. With weekly updates, each post offers a quick yet enriching read, ranging from 2 to 7 minutes. Discover valuable MSP insights at https://mspnotes.com.Cybersecurity Fundamentals Training
Join our Cybersecurity Fundamentals Training to build a strong foundation in the world of digital security. This comprehensive course covers essential principles and practices, equipping you with the knowledge and skills to protect your organization from online threats.How-to’s on Acronis Cyber Protection
Unlock the secrets of Acronis Cyber Protection with our step-by-step 'How-to' guides. Discover practical tips and expert insights to safeguard your data, systems, and business against modern cyber threats. Dive into the world of cyber resilience and secure your digital assets effectively.
Steve Brining
Steve Brining serves as the partner technology evangelist for Acronis Cyber Protect at Acronis. Prior to Acronis, Mr. Brining honed his skills for over 25 years as a cybersecurity expert at PatchLink, McAfee, BeyondTrust and other technology companies. Mr. Brining holds a Masters in Business Administration in E-Business and Masters in Science in Technology and Innovation Management with specialization in Cybersecurity.
Francisco Amadi
Francisco has been working in Acronis for over 14 years and he has over 19 years of experience in the IT industry in training, presales, support, and system administration areas. He was previously a teacher of mathematics, physics, and computer sciences in High School. He has obtained multiple certifications from VMware, Microsoft, and CompTIA Security+. He is a native Italian speaker.
Taiki Imoto
Taiki is a Partner Technology Evangelist based in Acronis’ Tokyo office. Before joining Acronis, he worked as a consultant at a startup company. He was previously a trainer and account Manager at Thomson Reuters for eight years. He developed his training skills, user support and sales skills from both service provider and user perspective when he was working at Nomura and Mizuho Securities.
Ron Eo
As Senior Evangelist, Ron is responsible for Acronis channel partner training and education across the APJMEA region. With over 15 years of training delivery, management and development experience in the IT software and training industry in APJMEA, Ron has a deep working knowledge of how training and enablement can transform individuals and companies and accelerate returns on investment.
Frequently Asked Questions
What is Acronis Academy?
- Acronis Academy offers training and certification programs to help individuals and MSPs empower their business and enhance their cybersecurity skills and knowledge.
- Our curriculum is customized to meet the needs of both aspiring and experienced MSP professionals, as well as newcomers in the MSP field.
- Acronis Academy delivers high-quality on-demand self-paced e-learning, live classes, hands-on training, world-class e-labs and boot camps for MSPs worldwide.
- When your salespeople and client managers understand products and services, they can more effectively and confidently present them. Our sales training courses cover product benefits and prepare you to converse with clients and prospects confidently.
• Professional courses hone in on sales tactics, including call demos and sales hygiene
• Integrated products deliver more comprehensive protection and reduce the hassle of vendor management- Our courses provide timely answers for some of the most common issues your techs will encounter and provide troubleshooting tips that deliver proven results.
• Lab courses that provide hands-on experiences with our products
• Introduction to troubleshooting tips and tools for all of our products
• How to submit support tickets that are efficiently resolved- Our quick, easy-to-consume training modules help you maximize these services and capabilities.
• Associate courses provide a deep dive into specific product features
• Professional courses are designed to provide expert-level instruction for specialistsHow many languages does Acronis Academy support?
- Currently, Acronis Academy supports English, Spanish, Portuguese, German, French, Italian, Japanese and Chinese ― with more than 25 languages coming soon.
What is MSP Academy?
- MSP Academy is crafted to offer vendor-neutral training, covering the A-Z of managing an MSP business. Our curriculum is tailored to cater to both budding and seasoned MSP professionals.
1) Bite-sized modules: We understand that in today's fast-paced world, time is of the essence. Therefore, our modules are designed to be succinct yet impactful, ranging between 3–7 minutes.
2) Structured learning plans: For those who prefer a more organized approach, we offer learning plans. These plans consolidate related modules to offer a comprehensive 30-minute deep dive into specific topics.
3) Certifications and recognition: At the completion of a learning plan, participants can undertake an exam. Successful candidates receive MSP certification and are awarded a Credly badge — a symbol of their expertise and dedication. - MSP Academy serves as a stepping stone to more advanced, vendor-specific training programs. For instance, after delving into our modules, you can transition seamlessly into specialized training from industry leaders like Acronis.
- MSP Academy is crafted to offer vendor-neutral training, covering the A-Z of managing an MSP business. Our curriculum is tailored to cater to both budding and seasoned MSP professionals.
Who can use our training materials? Are they free?
- The training materials provided by Acronis Academy are designed for IT professionals, MSPs and anyone interested in improving their IT skills and knowledge. All training is free until 31-Dec-2023.
Why is MSP certification important?
- MSP certification is essential as it demonstrates a managed service provider's expertise and competence in delivering managed services, particularly in cyber protection. It instills trust in clients and partners, showcasing the MSP's commitment to offering high-quality, secure services.
- Acronis Academy business training and product certifications will help you improve sales and technical expertise in Acronis products and business acumen, demonstrating real value and trustworthiness to clients.
What are the benefits of IT certifications to MSPs?
Acronis IT certifications for MSPs will allow you to:
• Close more deals
• Reduce support calls
• Increase customer satisfaction
• Reduce churn
• Sell more services
• Improve business acumen
• Build deep technical expertise
• Get accredited
• Boost professional standing
• Earn recognition from AcronisWhat is Acronis Certification?
- Acronis Certification is a recognition individuals or MSPs receive after completing specific training programs offered by the Acronis Academy. These certifications validate the participants' understanding and proficiency in effectively using Acronis products and services to ensure cyber protection.
- There are two certifications available - sales and technical certification. Each certification is designed as three levels of progression - Fundamentals, Associate, and Professional. You can start your learning journey with Fundamentals and progress to the next level as your job requires. Every certification course will include an exam and upon passing the exam, you will be awarded an Acronis Certified badge and certificate.
Do Acronis MSP Training Certifications expire?
- Please note: each certificate has 12 month validity period.
How long does the training take to get a certification?
- The duration of MSP training programs offered by Acronis Academy can vary based on the specific course and its complexity. Some courses might be completed in a few hours, while more in-depth programs could take several days.
How to start?
For Acronis partners:
• Access online courses and learn more about the courses available in your region on our Partner Portal at partners.acronis.training
• Use your Acronis Partner Portal credentials to access the courses. If you have any questions, please contact us at academy@acronis.com
• A complete course list at kb.acronis.com/academy
•Live class schedule at kb.acronis.com/liveclass
•Meet MSP Academy crafted to offer vendor-neutral training, covering the A-Z of managing an MSP business. Our curriculum is tailored to cater to both budding and seasoned MSP professionals.
For newcomers:
• Meet MSP Academy crafted to offer vendor-neutral training, covering the A-Z of managing an MSP business. Our curriculum is tailored to cater to both budding and seasoned MSP professionals.
• Access open on-demand training and certifications on Acronis Events Hub, register yourself and get FREE access to the training and certification you want.
• The entire training library is available on the Partner Portal at partners.acronis.training for registered Acronis Partners.How to contact us?
• In case of any questions, please contact us at academy@acronis.com
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