Gainsight for Revenue and Sales Teams

Prevent revenue loss and keep your renewed base strong for future expansion.

A person typing on a laptop displaying a financial dashboard, crucial for Customer Success Teams. Overlayed are charts showing "Renewals Due" with colorful bar graphs and a "Renewal Center Summary" widget. The theme focuses on business solutions and in-depth financial analysis.

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Never Miss Another Expansion Opportunity

Studies show that it’s easier to sell to existing customers than acquiring new business. Take full advantage of the opportunities within your existing customer base and ensure every renewal closes with Gainsight’s powerful solution to stop leaving money on the table.

Identify and prevent revenue leakage.

  • Quickly understand which renewals are non-events vs. those that need attention

  • Accurately forecast your renewals book of business using machine learning

  • Keep tabs on champions to stay ahead of the renewal

Drive a high performing renewals process.

  • Reduce cost-to-renew by automating the renewals process for low-risk customers

  • Standardize your team’s actions with situation-specific renewals playbooks

  • Ensure on-time renewals with pre-configured alerts and notifications

Identify and execute on expansion opportunities to drive growth.

  • Analyze rich customer data to identify accounts that are ripe for expansion

  • Drill into individual accounts to identify the best path for upsell based on factors such as current products purchased, usage and health

  • Create detailed account plans to execute more consistently and power growth in your customer base

Using Gainsight for revenue optimization has allowed us to both specialize and scale our team. We have built an automated renewal system that can and has frequently facilitated a zero touch renewal plus growth process.

Ben Michael
Senior Manager, Customer Success

Additional Resources

This post was co-authored by Kelly Dehart. Revenue leaders who own both renewals as well as new business recognize that managing renewals is a completely…

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Blog Post
How to Forecast Renewals

Signing new customers costs five times as much as retaining old ones. So why are businesses failing at renewals? One of the most common problems…

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