Best in class support, 24/6
These friendly and knowledgeable folks are here to help answers your questions 24/6 via chat or email.
EverycustomerpartnervendorclientconversationOne unified platform
Live Chat
Shared Inbox
Knowledge Base
Beacon
Workflows
Reporting
Messages
Customer Management
Live Chat
Shared Inbox
Knowledge Base
Beacon
Workflows
Reporting
Messages
Customer Management
Send a first reply in less than an hour, become a power user in a day.
Respond to 56% more customer messages in the first year.
Our customers’ CSAT scores are 25% higher than the industry average.
For your teams
Delight more customers in less time
Exceptional experiences can turn your customers into lifelong fans. Being customer-first will set you apart from the competition.
All your conversations in one place
Juggling email, live chat, and social? Bring all your customer conversations together so you can work faster and get more done.
Powerful, not perplexing
So familiar and intuitive that you can start helping customers in 15 minutes and become power users in just a day.
Tools that help the team move faster
Supercharge support with AI
Use AI to write and improve your replies, summarize all your convos, and streamline everything you do.
Stay in sync
Your team will love how easy it is to stay organized and on the same page.
Personalize responses
Know exactly who you’re talking to with previous conversations and app activity at your fingertips.
Play well with others
Get a boost from powerful integrations with tools already in your tech stack.
For your customers
A seamless self-service experience
Help customers find answers to common questions themselves in a snap, and reduce email volume by 30% for your team.
Built for customer-first teams,
by a customer-first team
All-in-one meets affordable
Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.
Explore all plansStandard
$22
per userUsers are members of your team in Help Scout per month
All the basics to get started with multi-channel support
Plus
$44
per userUsers are members of your team in Help Scout per month
Advanced collaboration and organization for growing teams
Pro
$65
per userUsers are members of your team in Help Scout per month
Security, scale, and hands-on service for large teams
