Strategies for providing next-generation service for today’s customers
In this month’s Built For You broadcast, our Fin AI Agent goes multichannel, and we reveal a series of improvements to Tickets, Phone, Reporting, and Workflows.
Customer Service 2 min read
On October 10th, join us for a full-day online event, where we will explore the exciting reality of AI-first customer service
Customer Service 3 min read
In our latest “Response Time” interview, we ask Pat Barlow, Support Lead at Dovetail, about their greatest productivity hack, what Olympic sport customer service would be, and more.
Customer Service 20 min watch
Intercom President Archana Agrawal discusses how AI is transforming customer service by challenging the traditional trade-offs between quality, speed, and cost.
Customer Service 20 min watch
How can you get buy-in for AI-first customer service from your execs? This conversation explores a few strategies for convincing leadership to adopt AI.
AI & Automation 20 min watch
In this month’s Built For You broadcast, we’re introducing a number of updates to our AI-first system that will help you deliver better, faster, more personalized support.