Christopher Pagel

What is your strategy for making decisions about your portfolios? Like many organizations, you might find that decisions are often made in silos. This can leave decision-makers without the necessary insights for making well-informed choices about current and future investments, particularly as challenges arise, customer needs change, and new opportunities come into view. Join the Planview team on Tuesday, October 29th to learn about the key capabilities that drive effective portfolio management.

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Laura Klein’s talk: why a variety of research methods are essential for understanding customers and the market holistically. 💡 Segmenting data and examining diverse metrics allow us to capture the full story of what’s really happening, but, most importantly, there’s no substitute for directly listening to our users to learn about their true needs and behaviors. Insights we can’t find in data alone! She highlights 7 frequent mistakes in product / UXR we’ve likely all seen: ❌ MISTAKE #1: Always doing the same kind of research (commonly prototype testing or A/B testing) ❌ MISTAKE #2: A/B testing absolutely everything ❌ MISTAKE #3: Confusing qualitative and quantitative methodologies ❌ MISTAKE #4: Learning from the wrong people ❌ MISTAKE #5: Looking at aggregate data rather than segmented ❌ MISTAKE #6: Only looking at one metric ❌ MISTAKE #7: Not doing any research at all Each of these can skew our understanding, limit innovation, and ultimately miss the mark on delivering value. 📈 👉 Overall, by combining quantitative analytics with qualitative research, you can gain a full picture, understanding the 'what' + 'why' and make user-driven decisions Lean Product Meetup #ProductManagement #UXResearch #CustomerInsights

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“Organizations buying your software are asking for a VPAT (Voluntary Product Accessibility Template) and you can tie business metrics to that.” Andrew Chung Chief Product Officer at Level Access explains that two strong ways of advocating for product resources for accessibility are to bring product customers who are asking for VPATs, and quantifying the business risk of not being accessible. He goes on to share a great reminder that “don’t wait, just start” is a compelling way to create evidence of the benefits of allocating a small amount of resources, which can then be used to build a business case for unlocking more resources to build accessible products. Use free tools to help you get started and if you can show early success you can build a much stronger case for incorporating accessibility early in the product process. We all purchase software, next time ask for a VPAT during the process.  Every request adds up, and it will make a meaningful difference in how Product teams prioritize limited resources. Full interview is in the comments. This is now conversation #5 in our series for National Disability Employment Awareness Month, and we have a few more that we’re editing and will share soon. My mission with these conversations is to help build awareness of the importance and business opportunity for building accessible, and give advocates the tactics and strategies they need to make forward progress in their organizations. Stay tuned for more and in the meantime let me know what more you’d like to hear from our guests.  Upcoming conversations include conversations with startup founders, senior accessibility leaders who have worked at major tech and consumer companies, venture capitalists who invest in the ability space, and more. Drop your questions in a comment, and I'll get as many asked as I can. #NDEAM #GoodJobsForAll #inclusionworks #DisabilityRights #InclusiveWorkplace #InclusionMatters

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TLDR: 🚀 In 6 months, I've transformed my challenging homebuying experience into Home inSights—an AI-driven app I built to help navigate Portland, ME's challenging market. Like, share and read on to see how you can help. 🏠 Like many of you, I've faced the challenges of today's housing market firsthand. In just one year, we made 10 offers, toured dozens of homes, and combed through hundreds of listings. After repeatedly coming up short, I had a realization — the current tools weren't serving the actual consumers: homebuyers and homeowners. 📈 In Portland, home prices have surged by 85% and mortgage costs have tripled in just five years. We're in the midst of a nationwide crisis marked by limited supply, skyrocketing prices, and escalating borrowing costs. With this increased pressure on consumers, homebuyers need all the help they can get. 🔍 Home inSights is built to empower buyers and homeowners with personalized insights, community discussion, and smart comparison tools. You may be a home owner wanting to better estimate the equity you can roll forward, waiting for the right home to popup within a school district, or a new buyer with constantly changing buying power. Existing apps prioritize lead generation, and maintain this information asymmetry. There is a better way. 🌅 This version of Home inSights is only the beginning, currently focused on the Portland market. I’m racing to keep building this, but I want to begin including you all. Here’s my backstory on why I’m embarking on this journey: 💼 My career began in the aftermath of the last housing crisis. I worked on mortgage-backed securities lawsuits worth billions, reviewing tens of thousands of mortgages. The countless stories of hardship have stayed with me, fueling a deep-seated desire to make a difference. 👔 As a CFA charter holder, I love markets and valuations and feel driven to help make the market better by empowering consumers through information and tooling. 🥒 Later, I grew my family's pickle company to $3M revenue, gained hands-on business management experience, learned to listen to customers, and how to grow and lead teams when the future is unknown. 📱 Most recently, at Appex, I managed dozens of mobile apps with hundreds of thousands of consumers, worked with many founders, and learned how to build a mobile business. 💡🤖 But I wasn't a coder. Determined to create a solution, I turned to AI. In a few months, I launched not one, but two apps. These unique keystone experiences laid the foundation for what has become Home inSights. If you have read this far, thank you thank you thank you. 🫵 Any help is appreciated: 👍 1. Like, share, comment and/or tag someone on this post 🫶 2. Follow my progress on Instagram: @Buildwithphil.ai 📲 3. Download Home Insights on iOS, subscribe to support ongoing development, and share feedback https://lnkd.in/eQQc8tm9

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Weekend reading: How to communicate outcomes instead of how you did it. This article by Yue Z. has suggestions and examples for signaling your seniority. Some suggestions: 1. talk about the outcome and why ❌ not how, not the input 2. speak to the context of the audience ❌ not your context 3. focus on one point at a time ✅ talk about the most important one Several product managers contacted me this week about job search help. I hope Yue Z.'s article and examples help! #productmanagement #productleadership #product Link to the article: https://lnkd.in/g6Ch88aD

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A number of interesting points in this article and few that I'm going to do at least a couple of thought experiments with. However, the one that stuck out the most for me was this: “The issue isn’t that the methodology Spotify used at the time is wrong or bad,” Yu says. “It’s that the startups copying it have almost nothing in common with Spotify. They don’t look the same, they won’t have the same scale, trajectory, culture, and most importantly, product. But this information is so widely available and prevalent, that these startups found it and followed it, and it caused them to make decisions in such a way that they eventually had to bring in outside help to fix it. They ended up on a Zoom call with an advisor like me.” Blindly following 'best practice' when it may not suite your company isn't a necessarily a good thing. I'm not saying it is going to ruin your company because companies come in too many different shapes and sizes. However, it is probably safe to say, you're not achieving as much as you could if you adapted frameworks to your specific situation rather than follow the implementation of another company. https://lnkd.in/e5eJAvKB #conwayslaw #organisationaldesign #startups #productmanagement #leadership

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