Microsoft is thrilled to announce Dynamics 365 Contact Center, a new Copilot-first product built to transform the service experience across voice and digital channels and drive efficient contact center operations. Learn more: https://msft.it/6047YWOdR #AI
About us
Keep up on the latest news and events for Microsoft Dynamics 365, the only portfolio of intelligent business applications that gives you the agility to deliver operational excellence and delight every customer.
- Website
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http://www.dynamics.com
External link for Microsoft Dynamics 365
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- Redmond, Washington
Updates
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Sonepar, a global leader in electrical products, has revolutionized its customer and employee experiences with Microsoft Dynamics 365. By integrating Dynamics 365 Customer Insights, Dynamics 365 Sales, and Dynamics 365 Customer Service, it now offers deeper personalization to its diverse customer segments. Learn more: https://msft.it/6049lzJjT
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Microsoft Dynamics 365 reposted this
We are so excited for July 10th and our FIRST #Dynamics365Community Call: CRM Edition! 🎉 Hosted by Lydia Williams, this kick-off asks you to help answer this question: "What makes a great community call?" ☎ Our first guest, Julie Yack, will share an overview of the new credential for #Dynamics365 and the retirement of some core certs--and why there's no need to worry! 😏 She'll lead a chat about the expected changes and how it might impact you. Angeliki Patsiavou will take us on a deep dive into some of the latest capabilities of #Copilot for #Sales to empower sellers in their flow of work across Teams, Outlook and other Microsoft 365 apps. Become a Copilot champion today 💪 and get time back for what matters most: deeper client relationships and long-term loyalty! Just click the link to add the call to your calendar today--and we will see you on July 10th! https://lnkd.in/gfAzP6y3
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Discover how Dynamics 365 Field Service and Copilot helped G & J Pepsi-Cola Bottlers, Inc. identify new revenue opportunities, boosting profits by $30 million in three years and gaining 10 market share points. https://msft.it/6047lDI0T
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📞 Microsoft Dynamics 365 Contact Center is now generally available! This new Copilot-first product is built to transform the service experience across voice and digital channels and drive efficient contact center operations. Learn more: https://msft.it/6048lBvc8
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📞 Microsoft Dynamics 365 Contact Center is now generally available, offering a complete yet fully composable solution for contact centers. Modernize customer service and transform engagement today. Learn more: https://msft.it/6047lBQ6N #AI
Microsoft Dynamics 365 Contact Center is now generally available - Microsoft Dynamics 365 Blog
microsoft.com
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Health and wellness company Xyngular Corporation upgraded to Dynamics 365 Business Central to create user-friendly, frictionless operations—saving 40 hours a month and enhancing customer satisfaction. Learn how: https://msft.it/6040YhtdI
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⚡Schneider Electric chose Microsoft Copilot for Sales to help enhance in-house performance and customer experience—and it's working. Learn how: https://msft.it/6042YCFcY
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👀 Did we read that right? Copilot in Dynamics 365 Field Service is a game-changer? Discover how customers like BW Packaging are empowering frontline teams to resolve issues faster and improve customer experiences with next-generation AI: https://msft.it/6041YCFy7
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📊 Happy National Logistics Day! How is Copilot for Dynamics 365 helping improve your workflow? #NationalLogisticsDay