Mission Critical Services

Unmatched technical expertise and engineering capabilities to provide you with peace of mind while hosting and managing your mission critical products, workloads, and events.

Mission Critical Services for Microsoft Products

Partners with you to accelerate your product adoption and return on investment and realize value faster unlocking the full potential of the cloud to drive business innovation and growth. - Coming soon

Mission Critical Services for Workloads

Maximizes the reliability of your mission critical workload with a comprehensive program that combines the most advanced support capabilities in incident prevention, early detection, and expedited time to mitigation. - Coming soon

Mission Critical Services for Events

Equips you with everything you need to face your event with confidence focusing on technology reliability to ensure your success. - Coming soon

Elevate your Microsoft Unified experience with enhanced solutions

Solutions designed to ensure maximum uptime, solve complex IT challenges, and help you get the most out of your technology investment.

Unified Enhanced Response

Empower and care for your business with accelerated response times for key severities and additional Microsoft experts for streamlined resolution across all products.

Learn more

Cybersecurity Incident Response

Our end-to-end approach is specifically designed to rapidly contain the actions of an active adversary, perform deep investigation, remove the attacker's control, and deploy critical security controls to help prevent re-compromise.

Learn more

Office 365 Engineering Direct

Gain an exclusive line to Office 365 product engineering teams and minimize downtime with advanced monitoring, escalation, and incident analysis for your cloud productivity solutions.

Learn more

Support for Mission Critical

Achieve peak performance of your most business-critical solutions, with in-depth support and preventative services to identify potential risks and create the most stable environment possible.

Learn more

Azure Rapid Response

Gain peace of mind with streamlined response and recovery from a specialized team of Azure experts who know you and can provide key insights and advice tailored to your unique environment.

Learn more

Azure Event Management

Ensure the success of your next major digital event, from planning to execution, with access to expert advisors, pre-event guidance, and enhanced reactive support throughout your event.

Learn more

Developer Support

Advance your DevOps processes, application architecture, and AI integration with help from cloud and application development experts as you build, deploy, and manage solutions.

Learn more

GitHub Engineering Direct

Manage your GitHub environment more effectively with expedited access to GitHub support, administration assistance, and GitHub health checks, led by a Customer Reliability Engineer.

Learn more