Grow your revenue with next-generation AI
Deepen customer relationships and close more deals with next-generation AI and insights.
Solution overview
Create connected, AI-powered experiences
Empower your sales and marketing teams to close more deals and deliver more personalized customer journeys using AI-assisted guidance and predictive insights.
Generate more revenue in less time
- Improve seller productivity with AI-powered opportunity scoring and automated data capture and task assistance—in the flow of work.
- Engage with customers in the right way—and at the right time—with AI-powered guidance and relationship insights.
- Scale best practices and boost seller performance with automated sequences, insights, and data visualization.
- Unify and enrich data with AI to create 360-degree customer profiles—and identify preferences and future opportunities.
- Optimize journeys and deliver impactful content with AI-generated recommendations and real-time triggers.
- Streamline work with Copilot in Dynamics 365—turn simple language prompts into recommended content and insights.
Products
Explore digital sales and marketing products
Dynamics 365 Sales
Close more deals and boost efficiency with an AI-powered sales solution.
Dynamics 365 Customer Insights
Unite data and deliver personalized, connected customer journeys with next-generation AI.
Microsoft 365 Copilot for Sales
Create sales experiences with AI-powered insights and recommendations.
Microsoft Power BI
Connect and visualize all your customer and sales data in a unified, scalable platform.
Microsoft Teams
Chat, meet, call, and collaborate across your sales teams and connect with customers.
LinkedIn Sales Navigator
Uncover key insights to target the right buyers and engage prospects with personalized outreach.
Research insights
Recognized by top industry analysts
Find out why Microsoft was named a Leader in the 2023 Gartner® Magic Quadrant™ for Sales Force Automation Platforms.1
Find out why Microsoft was named a Leader in the 2023 Gartner® Magic Quadrant™ for B2B Marketing Automation Platform.1
Learn why Microsoft was named a Leader in The Forrester Wave™: Core CRM Solutions, Q3 2022 report.
Learn why Microsoft was named a Leader in The Forrester Wave™: Sales Force Automation, Q3 2023 report.
Find out why Microsoft was recognized as a Leader in the KuppingerCole Customer Data Platforms Leadership Compass 2022 report.
Find out why Microsoft was recognized as a top vendor on the Constellation ShortList™ in Sales Force Automation, Sales Engagement Platforms, and B2B Marketing Automation.
Success stories
Real customers, real results
Next Steps
Get answers
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Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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