For items that are in stock, purchases made after 9 am PST will not be shipped out until the next business day. For 2nd Day and Overnight delivery options, it will take 1 business day to process and ship the order. Orders made after 9 am PST on a Friday will ship the following Monday.

All pre-order or out of stock items will ship when they become available. Please contact help@sandmarc.com for status updates on pre-order and out of stock items.

To track the status of your shipment, please you can Track Order Here

If, for any reason, you're not completely satisfied, you can return your item and receive a full refund within 30 days of delivery. The item you are returning must be repackaged and is in the original condition you received it.

Yes. We guarantee SANDMARC products to be free of defects in materials and workmanship to the original buyer for the lifetime of the product. This warranty does not cover damage due to misuse or extend to any SANDMARC product that has been modified. Only original SANDMARC products are covered under this warranty.

Need more help? Please email us at help@sandmarc.com and we will get back to you soon.