Retailer

Welcome! You can sign up through our portal MyOpen. A button is located at the top right of this site. If you have any questions, please feel free to contact us.

Every store has the following legal obligations:

Physical stores

If your customer buys an electrical appliance or energy-efficient lamp, you are required to take in a similar product. This is called the “old-for-new” rule. This obligation applies to both physical stores and online stores.

Your store is obliged to clearly communicate the ‘old-for-new’ regulation to the customers. We help our collection partners with this by providing a free vignette, which can be downloaded from MyOPEN.

If your store has a sales area for electrical appliances of more than 400m2, you are obliged to accept all discarded small electrical appliances, even if your customer does not make a purchase. A small appliance will fit in a normal shopping bag.

Online stores

If your customer buys an electrical appliance or energy-efficient lamp, you are required to take a similar product. This is called the ‘old-for-new’ rule.

Your store is required to clearly communicate the ‘old-for-new’ regulation to your customers before completing the payment process on the website

We work together with 13,000 collection points. Shops that collect appliances and light bulbs without the customer having to make a purchase are listed on the WecycleZoeker.

We offer recycling shops a compensation of cost (excl. VAT) based on the quantity/type of appliances offered:

• Large white goods appliances and cooling/freezing appliances
  €6 per appliance
• Small Electrical and ICT Devices
  €2 per full box
  €1 per other device that does not fit in the box for small electrical and ICT devices
• CRT TVs and monitors
  €4 per device
• Flat screen televisions and monitors
  € 3 per device

Shops that provide electrical appliances sorted into five fractions (as specified above) on a large scale (in containers) from a distribution centre receive a cost compensation of EUR 140 per tonne.

Please contact the OPEN Foundation, Operations department, to discuss the possibilities.

Do you want to deploy Jekkos? Nice to hear. We would like to ask you to order via the MyOPEN-button. There you can also read the conditions. The most important condition is that Jekkos that are distributed randomly or door-to-door are not free of charge.

Is your collection unit for electrical appliances or lamps (almost) full? Place a pickup request by logging into our MyOpen portal.

Is your collection unit for batteries (almost) full? Please place a pickup request using this form.

If you have any questions, please feel free to contact us. Check the About Us page for the correct phone number.

If you export electrical appliances and/or lamps (EEE) that you have purchased from a Dutch producer/importer affiliated with Stichting OPEN. You can reclaim the waste management fee paid for this EEE. This EEE will most likely not end up in the Netherlands’ waste stream at the end of its useful life. Therefore no costs are incurred for collection and appropriate processing.

Do you want to make use of this? Then sign up. The export refund scheme (version 1.1.2023) including the conditions can be found here: Export Refund Scheme June 2023.

For more information and application, please contact the Producer Services Department at producenten@stichting-open.org.

To responsibly dispose of a professional electrical appliance, you can consider taking it to metal companies. In some cases, you may receive a market-based price for it. Visit the Wecycle collection points for companies at wecyclevoorbedrijven.nl to find more information. If you choose to go this route, you will receive the payment from the metal company you arrange this with. Always check the collection point’s website for details regarding opening hours and additional information before dropping off your appliance.

If you prefer to have us collect your electrical waste free of charge (without compensation), simply click on ‘Register’ on this website.

Yes, you are receiving mail from Afvalbeheerstructuur AEEA B.V. (AEEA B.V.), which is a 100% subsidiary of Stichting OPEN. AEEA B.V. is responsible for managing waste management structure contracting and invoicing on behalf of Stichting OPEN.