Enabling the Agentic Enterprise

Workato Genie, an Agentic Orchestration Platform, lets you rapidly build and manage powerful AI Agents that take action and dynamically orchestrate workflows.

The Agentic Orchestration Platform

On their own, LLMs lack enterprise context. They can’t take actions in your systems, or orchestrate workflows. Workato Genie was built for the enterprise with AI Agents that take action on your behalf driving processes end-to-end.

orchestration platform

Infinite possibilities

Discover how enterprises are using Workato Genie to improve productivity and orchestrate business processes across applications, teams, and systems.

IT Genie
  • IT Genie
  • Sales genie
  • HR Genie
  • Procure to Pay
  • Security Orchestration
  • Copy of IT Genie 1000px v1

    Make your employee help desk work like magic in Slack,  MS Teams, or any UI.

    Instantly answer questions, provision apps, facilitate hand off to a human agent, without burdening your IT team.

    75%
    Auto resolution rate
    190%
    Faster MTTR
    80%
    Improved productivity

Workato Genies execute on your behalf.

Understanding your role and work, Genies interpret your requests with all-knowing context. They navigate your enterprise applications and data (structured or unstructured), to get your work done. 

workato-genie-executes
genie

Unlock autonomous business operations

  • Dynamic orchestration
    Dynamic orchestration

    Genies understand your intent, your company’s business processes and orchestrates them dynamically

  • Collaborates with others 
    Collaborates with others 

    Genies collaborate with other Genies, as needed, to execute the workflow end-to-end

  • Orchestrates complex, long running workflows
    Orchestrates complex, long running workflows

    Tackle anything - simple or complex. Genies can pause anywhere to get human or system input

  • Leverages your existing integrations / automations
    Leverages your existing integrations / automations

    Existing Recipes can be wrapped as skills for Genies to understand and use

  • If you can imagine it, you can build it.

    If you can imagine it, you can build it.

    Genies are intelligent, yet simple to build:

    • Configure them with prompt engineering in Wokato’s AI module
    • Add the UIs you’d like to use for interacting with the Genies
    • Connect the systems and data sources
    • Choose Genie’s skills and add them right from the AI Skills Library
  • Connect everything. Customize anything.

    Connect everything. Customize anything.

    Built on the #1 integration/automation platform, Workato Genies are:

    • Pre-integrated with 1000+ enterprise apps, data - on cloud and on-premise
    • Customizable for your business needs - from skills, actions, and approvals, to the workflows Genie orchestrates
  • Govern and secure your enterprise AI

    Govern and secure your enterprise AI

    • User scoped connections: Genies authenticate users at runtime and takes action on the users behalf ensuring RBAC and complete auditability
    • Customers data and learnings are always kept separate: Customer data is always kept separate and encrypted with a unique key that rotates every hour
    • Responsible AI: AI can be constrained to take actions and execute workflows only based on the skills that are provided to it
    • Robust governance: Granular RBAC ensuring only the right people can build, manage Genies and add Skills/Skill sets to the Genies
    • Full Visibility and Observability through logs and operational dashboards