Notes: 

  • If you don't have access to the Avatars for Microsoft Teams app, contact your IT admin or see Set up avatars for Microsoft Teams.

  • Avatars for Teams are currently available on the Teams desktop app for Windows and Mac, and are view-only on the Teams mobile app. For more information, see Avatars for Teams release notes

  Avatars for Microsoft Teams adds a new layer of choice to your meetings. By customizing your avatars the way you want to look, you can be yourself and let people get to know you in a conversation, even with your video turned off. 

Jump to a section:

Install the Avatars app

  1. On the left side of Teams, select Apps Square containing plus sign.

  2. Search and select Avatars.

  3. Select Add.

If you don't find Avatars in Apps, select More added apps  Microsoft Teams more options icon  on the leftmost side of Teams and search there instead.

Tip: To pin Avatars for easy access, right-click the app and select Pin.

​​​​​​​Create new avatar from photo

For each of your Teams accounts, you can create up to three distinct avatars. A wide selection of base avatars is available to help you get started and choose the representation that best fits you. -- Intro to avatar from photo

  1. Select Apps  Square containing plus sign.

  2. Search for and select Avatars.

    Tip: To pin Avatars for easy access, right-click the app and select Pin.

  3. Select + > Create from photo.

    Important: The Create from photo feature is currently only available to tenants and users who are opted into M365 Targeted Release.

    Screenshot of avatars in teams showing how to create an avatar from a photo.When you use a photo of yourself to create an avatar, an avatar will be recommended to you based on what most closely resembles your facial appearance in the photo you submit. To make the avatar recommendations, the Create from photo feature analyzes your submitted photo by detecting points on your face, such as eyes, nose, mouth, and overall face shape and matches it to options available in the avatar builder. The feature also attempts to predict the most likely style and color of hair, facial hair, brow and eyewear.  

    Tip: ​​​​​​​You can continue customizing your avatar before finalizing your avatar. 

  4. Submit a photo by selecting Upload image or use the camera on your device to take the photo by selecting Use camera

    Important: Media permissions must be enabled for the Avatars app in order for the Create from photo feature to work. Your camera feed must be turned off elsewhere in the Teams app for the Use camera option to successfully turn on your camera feed.

    Screenshot of avatars app in teams showing how to create an avatar from an uploaded image or from your computer's camera.

  5. Once you submit your photo, select your skin tone, then choose your preferred avatar, and select Next.Screenshot of avatars app in teams showing 3 options for your avatar that were generated from an image you submitted to generate your avatar.

  6. Choose your Body shape and your Outfit. Select Next or select Save and edit to customize further.Screenshot of avatars app in teams showing how to select a wardrobe or move forward in the customization flow.

Biometric use information

The create avatars from photo feature recommends avatars to you that more closely match your facial appearance using a photo of yourself that you submit. To make the avatar recommendations, the create from photo avatars feature analyzes your submitted photo by detecting points on your face, such as eyes, nose, mouth, and overall face shape and matches it to options available in the avatar builder. It also uses machine learning to predict the most likely style and color of head hair, facial hair, brown hair and eyewear. You can continue customizing your avatar in the avatar builder before finalizing your avatar. 

The user's photo is not retained nor used for any other purpose. The create avatars from photo feature does not make any other predictions outside of your facial features.  

Create avatar from base

Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9.​​​​​​​

Join your meetings as an avatar

Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9.

To join a meeting as an avatar:

  1. Join a meeting from your Teams calendar.

  2. Turn off your camera and select Effects and avatars  Pre-meeting Effects and avatars icon.

  3. Choose your avatar or select Create More Teams add member to chat to create a new avatar.

Once you’re in a Teams meeting, you can join an immersive space

Turn on your avatar while in a Teams meeting

  1. Select the dropdown arrow next to Camera.

  2. Select Avatars in the Effects and settings section and choose your avatar. Screenshot of avatar selector dropdown from the Camera dropdown in a Teams meeting.

  3. Under Avatars, you'll have up to three different avatars to choose from. If you haven't yet customized an avatar, select + to start creating or customizing your avatars. Once you've selected an avatar to represent you in the meeting, select Turn on avatars.

Use TTS with the Avatars app

Activate the in-app text to speech (TTS) system in the current version of the Avatar customizer. With operating screen readers such as Windows Narrator, you'll be prompted to turn on the TTS system as you enter the application. When you open the Avatar customizer app, focus inside of it. When loading is complete, the system will announce "Press Ctrl + b to activate the TTS system", and at this point TTS will be enabled. The TTS system behaves similarly to screen readers.

To ensure that the self-voice TTS system reads out in the correct language, download the appropriate language package in your operating system: 

Mac: Change the language your Mac uses

Windows: Language packs for Windows

For the TTS to read in the proper language in Windows, the text-to-speech support must be downloaded for the language pack of choice. You can see the downloaded language features under the language name.

Troubleshooting

To use avatars for Teams, the minimum hardware spec requires a two-core processor with 6GB of RAM. For the best experience, we recommend a hardware spec of a four-core processor and 8GB of RAM. To learn more, see Hardware requirements for Microsoft Teams.

​​​​​​​ Enable media permissions for the Avatars​​​​​​​ app

For the Avatars app to use the create from photo feature, you must enable access to your camera in the Teams settings.  

Common low-bandwidth issues

You may experience the following when using avatars with low bandwidth: 

  • Loading your avatar can take up to 10 seconds or more.

  • Avatar wardrobe items might not be saved to your avatar after being selected. If this occurs, try saving again.

  • Selected backgrounds might not be applied to the Avatar preview. If this occurs, try selecting a background again.

  • Avatar video stream might flicker green when the Teams video resolution changes.

Frequently asked questions

Can guests in a meeting use Avatars?

Yes, any user who has Avatars enabled can use an avatar in the meeting. If they don't, they won't be able to use an avatar even if other people in the meeting can.

Can you use Avatars outside of your tenant?

Yes, if you join a Teams meeting as guest in a different tenant, you can use your avatars as long as you have Avatars enabled in your tenant.

Why don't my avatars have legs?

Avatars add a new layer of choice to your meetings, both in 2D and 3D immersive spaces. We are continuously researching and collecting feedback on ways to best represent yourself in Mesh and Teams whether it's improving your likeness, adding options for clothing, creating more realistic avatars, or including full body representation. Driving improvements in each of these areas comes with its own set of challenges. In particular, representing legs today is a surprisingly complex engineering challenge - inferring leg position without any data that helps describe actual leg position.

Our goal is to use the latest technologies to their fullest to represent users likenesses in Mesh and Teams and we will continue to drive toward that goal. Please continue to share your feedback with us so we can evolve how people can visually represent themselves in meetings.

Related topics

Customize your avatars

Use emotes, gestures, and more with your avatar

How Microsoft employees are using avatars for Teams 

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.