Update 5/25:Looks like I was able to get the speaker working again. Called Bose support and they had me hold down the power button for 15 seconds and then pair my iPad again. This refresh corrected my issue. Happy we are back in business! Back up to 4 stars.Original review:I want to love this speaker. The shape takes the right amount of space. Sound is decent. I love that I can use it as a speakerphone to take my calls. My only problem is it just likes to randomly drop connection. I have to turn off/on the blue tooth trying to reconnect to get it working again. Very annoying. Since I have it connected to several devices, a call will come on, and then while on the call the device will blurt out it's connected to my ipad out of the blue. It will do it several times while I'm on the call. I'm gonna keep testing this, but the chance of returning to Amazon is very high. I also feel the score is unfairly inflated as 14 of the 17 5 star reviews are Vine reviews. Can Bose update the firmware on these devices?UPDATE 4/21I installed some updated drivers on my PC for my USB blutooth dongle and the connection seems better. Also disabling the auto disable feature is saving the iPad from getting dropped. Now I have encountered a new problem. The unit will be fully charged and within say an hour of use it will all of a sudden turn off. I turn it back on and then the power symbol is flashing red indicating neds to charge. I'll place it on the deck and then remove it from the dock and the green "medium to full charge symbol" appears. I must have a defective unit. I asked Amazon for another one. I really want this to workout as I like this speaker and it's ability to take calls. I also like moving it right next to me as I use a split keyboard and can get a little closer to the music and it sounds good with the speaker design. If the next one works and I continue to not have issues with taking calls, this will very easily be a 4 star review. For now it will remain 2.UPDATE 5/4I received the new speaker and problems were as bad previous speaker. I then saw there was a new firmware update and hoped ofr the best. Firmware update takes about 2 hours to do, but you can listen to music while it's doing the update. After the update the power issues appear to have been resolved. Connectivity to my PC for taking phone calls has also improved. It appears everything I discovered an issue with has been resolved. Keep in mind I have been rocking the new firmware for only 3 days, but it was working so well I felt I should bump up the score.Since I had the second speaker that I was going to return back to Amazon thinking the unit was defective, I decided to try out the 2 speaker feature. Works very well on my desk, and the sound it creates around you really pulls you into the music. The only thing I REALLY HATE is that you can't take any calls on the speaker when it's in this mode. If it did, I would probably have keep the second one. But if you want some stereo sound, this is a nice option at an expensive price point.Overall, I recommend this speaker after the firmware update as it now is doing everythig I want it do so far. I use it every day so if any other issues come up, I will be sure to update the review and score as needed.UPDATE 5/24Installed new firmware 1.1.8 and now I get pauses, snaps and crackles while connected to my iPad or S7 Edge. I have restarted devices, unpaired and then paired, but issue remains. The speaker is now garbage until this is fixed. Very irritated with Bose. Please release updated firmware to correct this issue ASAP!