System & technology updates

This page contains our release calendar along with the release notes for the most recent updates to our systems and modalities including Compass for Windows, Compass for Mac, Exams from Home (EFH), Compass Cloud, the Compass UI, and Portal (the authenticated, logged-in area of our website). All planned release dates listed on this page are subject to change. For retirement notices of our exam delivery systems, please see our System Retirements page.

2024 Release calendar

	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Portal		21	27	17	15	26	17	21	18	16	20	11
Compass UI	21	21	20	17	15	26	17	21	18	16	20	11
Compass Win/Mac		21					8
Compass Cloud	25	22	28	18	16	20	18	22	19	17	21	12
EFH	29	26	25	22	20	24	22	26	23	28	25	16

Latest release notes & details

Portal Update: August 21st, 2024

August 21, 2024 (Required) - Upcoming

All Portal UI languages

View Portal detailed release information

Release Overview

Portal Update Information:

These updates will be made available on Wednesday, August 21, 2024. They will not require any action by the end user to receive them. Portal comprises the authenticated (logged in) areas of www.certiport.com. This update includes performance enhancements and some bug fixes.

**Portal Release Details**
Titletype	Release Notes
New Fulfillment Centers	Four new fulfillment centers have been set up.
IC3 GS5 Certificate Update	The certificates for IC3 GS5 certifications have been updated.
IC3 GS6 Certificate Update	The certificates for IC3 GS6 certifications have been updated.
Localized Pages via Emails	When a user received an email from Certiport that links directly to Portal there was a chance that an English page would be displayed – this will now display the appropriate language by default.
CHS Localization Updates	Some corrections have been made to our Chinese Simplified localizations for the new Registration flow on Portal.
Improved Country Selection	Users can now type and filter the Country field on the new Portal Registration flow.
Address is no longer mandatory	When editing a Certiport profile, users are no longer required to enter a physical address.
Address required for OnVUE	Test Candidates who are booking an OnVUE exam session must update their Profile to ensure that an address is provided.
Account Recovery Flow Update	Users who cannot reset their password but who are able to validate their identity can now continue to use the account recover flow to access exams for an eight-hour period.
Voucher Encryption Enhanced	We have upgraded the encryption process around our voucher codes to enhance security.
New Portal Profile Support	Work was done to support our new Portal Profile experience that will be released soon.
Incorrect Regional Currency Symbols	In certain circumstances the dollar symbol was changing to a local user currency for a limited number of products available for purchase in Portal. This has now been resolved and all products will continue to show in USD using the $ symbol.
Incorrect UI surrounding Vouchers	In a small number of cases, it was possible that Portal would not load the correct styles after viewing voucher details. This has been corrected.
CATCs with bulk vouchers	We have made some enhancements to the way we manage database connections for CATCs that have extremely large quantities of vouchers.
Angular Update	We have updated New Portal to use Angular 17. There are no visual changes because of this upgrade, but users may see a slight performance improvement.
Exam Preview Configuration	Multiple exams can now be connected to a single exam preview. This will mostly be used by our programs that are not live in the application.
Incorrect Cisco Registration Error	In some situations, users were shown an error on the Cisco Program Registration page as soon as the page loads. This has now been removed and this error will only be shown if applicable.
RTL & LTR Display	A bug causing Portal to remain in RTL mode when switching to an LTR language has been resolved.

An updated Portal experience has begun - Learn More!

Please Note: Our next Portal release is planned for September 18, 2024.

Compass UI/UX Update: August 21st, 2024

August 21, 2024 (Required) - Upcoming

All Compass UI languages

View Compass UI/UX detailed release information

Release Overview

Compass UI/UX Update Information:

These updates to the Compass UI/UX (CPWeb) will be made available on Wednesday, August 21, 2024. They will not require any action by the end user to receive them.

**Compass UI Release Details**
Titletype	Release Notes
UI Improvements	The Test Candidate’s Name and the Exam Name are now displayed more prominently on the Compass Proctor page.
Cisco Program Registration	Compass will no longer allow Test Candidates to take a Cisco exam without completing the Cisco NDA.
Japanese Support Link	The target URL of the Support link has been updated.

Please Note: Our next Compass UI/UX release is planned for September 18, 2024.

Exams from Home Update: July 22nd, 2024

July 22, 2024 (Required) - Released

Languages: See the EFH exams list page

View Exams from Home detailed release information

Release Overview

Exams from Home (EFH) Update Information:

These updates were made available on Monday, July 22nd, 2024. This was a minor maintenance release that addressed some stability and performance issues. No action will need to be taken by the user to receive these updates. Additionally, the following items were released:

**EFH Release Details**
Titletype	Release Notes
Resume exam flow not working w/multiple exams	Fixed an issue where if there are multiple exams to restart for the same user account, you are unable to select the second one and resume.
Added Adobe Acrobat Pro 2024 exam (English)	New exam support.
Added CCST Cisco IT Support (English)	New exam support.
Added PMI Project Management Ready (French)	New exam localization.

Please Note: Our next Exams from Home release is planned for August 26, 2024.

Compass Cloud Update: July 18th, 2024

July 18, 2024 (Required) - Released

Languages: See the Compass Cloud exams list page

View Compass Cloud detailed release information

Release Overview

Compass Cloud Update Information:

Compass Cloud officially launched on April 4th! See the Blog post.

These updates were made available on Thursday, July 18th, 2024. This was a minor maintenance release that addressed some stability and performance issues. No action will need to be taken by the user to receive these updates. Additionally, the following items were released:

**Compass Cloud Release Details**
Titletype	Release Notes
Add banner on user assigned voucher	Added banner that indicates that the Test Candidate has the responsibility to join the exam session. If the Test Candidate does not join an hour before they will not be able to take an exam in that session.
New Account Recovery flow	Modernized the account recovery flow to make it more secure.
Dashboard next session area not updating	Fixed an issue that may prevent the next session area from updating as it should.
An Error Occurred on server when using restart VM	The exam appears to be unresponsive within the VM after the proctor tries to restart the VM.
Added/Updated Japanese localizations	Added support for the Japanese (JPN) language.
Start session button not active	On the proctor dashboard, in certain circumstances the “start Session” button was inactive when it should be active.
Invalid 12-hour time	When manually entering the time, it is possible to place an invalid time which would not display an error point to the issue. Fixed so that an error will appear if invalid.
Restarting a VM leaves a Test Candidate hung	If a VM is rebooted the Test Candidate should receive a message indicating what they need to do to reconnect and resume them exam. Fixed so that they receive these instructions.
Need Help button	The need help button is not intended for support if in Japan. Removed side it does not appear in Japan.
NDA was not displaying the localized version appropriately	Fixed to show localized version.

Please Note: Our next Compass Cloud release is planned for August 22, 2024.

Compass For Windows Update: July 8th, 2024

Windows

July 8, 2024 (Required) - Released

All Compass for Windows languages

View Compass for Windows 19.0.2.1383 detailed release information

Release Overview

Compass for Windows version 19.0.2.1383 Update Information:

This update will be made available in all languages on Monday, July 8th, 2024. This update is a routine update that includes performance enhancements, security updates and some bug fixes.

**Compass Local Release Details**
Titletype	Release Notes
Early Access	A new checkbox is available on the Settings page to enable Compass Early Access. This checkbox is here in preparation for an upcoming release but will remain disabled until the full Early Access version is available.
Exam Previews	Test Candidates will soon be able to launch Exam Previews – Exams that will require no product, no payment, and no Proctor authorization.
Exam Up to Date Error	In some situations, the latest version of exam content was not downloaded prior to an exam launch. This has been resolved and new exam content will now be updated while the Test Candidate views the Diagnostics page.
GameBar Process	The GameBar, and its related processes, are now detected as part checks completed on the Diagnostics Page.

Please Note: Our next Compass for Windows release is planned for January 15, 2025.

Compass for Mac Update: July 8th, 2024

July 8, 2024 (Required) - Released

All Compass for Mac languages

View Compass for Mac detailed release information

Release Overview

Compass for Mac Update Information:

This update will be made available in all languages on Monday, July 8th, 2024.

**Compass Local Release Details**
Titletype	Release Notes
Early Access	A new checkbox is available on the Settings page to enable Compass Early Access. This checkbox is here in preparation for an upcoming release but will remain disabled until the full Early Access version is available.
Exam Previews	Test Candidates will soon be able to launch Exam Previews – Exams that will require no product, no payment, and no Proctor authorization.

Please Note: Our next Compass for Mac release is planned for January 15, 2025.

View the archive of past updates.

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Exam information

System & technology updates

2024 Release calendar

Latest release notes & details

Portal Update: August 21st, 2024

Release Overview

Portal Update Information:

An updated Portal experience has begun - Learn More!

Compass UI/UX Update: August 21st, 2024

Release Overview

Compass UI/UX Update Information:

Exams from Home Update: July 22nd, 2024

Release Overview

Exams from Home (EFH) Update Information:

Compass Cloud Update: July 18th, 2024

Release Overview

Compass Cloud Update Information:

Compass For Windows Update: July 8th, 2024

Release Overview

Compass for Windows version 19.0.2.1383 Update Information:

Compass for Mac Update: July 8th, 2024

Release Overview

Compass for Mac Update Information:

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