This document teaches you how to make a payment to your Google Cloud monthly invoiced account and provides you with a few tips to ensure your payment is processed as quickly and accurately as possible.
If you want to make manual payments to automatically paid accounts, follow the steps in Make a manual payment, or pay early.
Before you begin
Have your invoice available. Your invoice describes the available payment options, and you can find banking details at the bottom. Learn more about getting your invoice.
Your invoice contains instructions for making your payment in the Remittance instructions section.
Include the associated invoice number and credit memo number with your payments. This lets payments apply to your account much faster.
If you have questions about invoice numbers or payment processing, email the address at the bottom of your invoice.
When to pay
You make payments according to the terms and conditions that you agree to when you enroll in monthly invoicing. These terms will include the number of days you have to pay your invoice. For more information, see Find out your billing cycle.
How to pay
You can pay your invoice in any of the following ways:
- Automated Clearing House (ACH)
- Electronic Fund Transfer (EFT)
- Wire transfer
- (India only) Unified Payment Interface (UPI)-enabled apps
Pay using an ACH, EFT, or wire transfer
To pay electronically using an ACH, wire transfer, or other EFT, you must set up electronic payments with your bank.
In the electronic payment, provide invoice numbers and credit memo numbers (if any) in the additional information field, in the following format (a space before and after a slash, but no spaces within the invoice numbers).
Example: 3360000000 / 3360000001 / 3360000002 / 1000000009
If the invoice numbers don't all fit in the electronic payment form, then do the following:
- Send the invoice numbers and credit memo numbers (if any) to the email address shown on your Google invoice on the same day as the payment transfer.
- In the email, use the subject heading "Remittance <your company name> <total amount>".
(India only) Pay using a Unified Payment Interface (UPI)-enabled app
As of July 1, 2021, when you download the PDF version of your invoice, it includes a UPI QR code. You can pay your invoice by scanning the QR code with any UPI-enabled application.
When to contact collections
Contact collections if you have questions about any of the following topics:
- Making payments to invoiced Cloud Billing accounts using an ACH, EFT, or wire transfer.
- Confirming that a payment has been received on an invoiced account.
- Reporting or managing disputes regarding a payment to an invoiced Cloud Billing account.
- Verifying where collections notices should be sent.
To contact collections, email collections@google.com.
When to contact billing support
Contact Cloud Billing Support if you need assistance with any of the following topics:
- Finding a document.
- Understanding charges or transactions related to a Google Cloud service or Google Maps Platform API.
- Switching your self-service Cloud Billing account to an invoiced account.