Enable or disable authenticated client SMTP submission (SMTP AUTH) in Exchange Online

SMTP client email submissions (also known as authenticated SMTP submissions or SMTP AUTH) are used in the following scenarios in Office 365 and Microsoft 365:

• POP3 and IMAP4 clients. These protocols only allow clients to receive email messages, so they need to use authenticated SMTP to send email messages.
• Applications, reporting servers, and multifunction devices that generate and send email messages.

The SMTP AUTH protocol is used for SMTP client email submissions, typically on TCP port 587. SMTP AUTH supports modern authentication (Modern Auth) through OAuth in addition to basic authentication. For more information, see Authenticate an IMAP, POP or SMTP connection using OAuth.

Virtually all modern email clients that connect to Exchange Online mailboxes in Office 365 or Microsoft 365 (for example, Outlook, Outlook on the web, iOS Mail, Outlook for iOS and Android, etc.) don't use SMTP AUTH to send email messages.

Therefore, we highly recommend that you disable SMTP AUTH in your Exchange Online organization, and enable it only for the accounts (mailboxes) that still require it. There are two settings that can help you do this:

• An organization-wide setting to disable (or enable) SMTP AUTH.
• A per-mailbox setting that overrides the tenant-wide setting.

These settings only apply to mailboxes that are hosted in Exchange Online (Office 365 or Microsoft 365).

Disable SMTP AUTH in your organization

You can disable (or enable) SMTP AUTH globally for your organization in the EAC or by using Exchange Online PowerShell.

To disable SMTP AUTH globally in your organization in the EAC, go to the Mail Flow settings page in the Settings and toggle the setting labeled Turn off SMTP AUTH protocol for your organization.

To disable SMTP AUTH globally in your organization with PowerShell, run the following command:

Set-TransportConfig -SmtpClientAuthenticationDisabled $true

How do you know this procedure worked?

To verify that you've globally disabled SMTP AUTH in your organization, run the following command and verify that the value of the SmtpClientAuthenticationDisabled property is True:

Get-TransportConfig | Format-List SmtpClientAuthenticationDisabled

Enable SMTP AUTH for specific mailboxes

The per-mailbox setting to enable (or disable) SMTP AUTH is available in the Microsoft 365 admin center or Exchange Online PowerShell.

Use the Microsoft 365 admin center to enable or disable SMTP AUTH on specific mailboxes

1. Open the Microsoft 365 admin center and go to Users > Active users.

2. Select the user, and in the flyout that appears, select Mail.

3. In the Email apps section, select Manage email apps.

4. Verify the Authenticated SMTP setting: unchecked = disabled, checked = enabled.

5. When you're finished, select Save changes.

Use Exchange Online PowerShell to enable or disable SMTP AUTH on specific mailboxes

Use the following syntax:

Set-CASMailbox -Identity <MailboxIdentity> -SmtpClientAuthenticationDisabled <$true | $false | $null>

The value $null indicates the setting for the mailbox is controlled by the global setting on the organization. You use the values $true (disabled) or $false (enabled) to override the organization setting. The mailbox setting takes precedence over the organization setting.

This example enables SMTP AUTH for mailbox sean@contoso.com.

Set-CASMailbox -Identity sean@contoso.com -SmtpClientAuthenticationDisabled $false

This example disables SMTP AUTH for mailbox chris@contoso.com.

Set-CASMailbox -Identity chris@contoso.com -SmtpClientAuthenticationDisabled $true

Use Exchange Online PowerShell to enable or disable SMTP AUTH on multiple mailboxes

Use a text file to identify the mailboxes. Values that don't contain spaces (for example, alias, email address, or account name) work best. The text file must contain one mailbox on each line like this:

akol@contoso.com
tjohnston@contoso.com
kakers@contoso.com

The syntax uses the following two commands (one to identify the mailboxes, and the other to enable SMTP AUTH for those mailboxes):

$<VariableName> = Get-Content "<text file>"
$<VariableName> | foreach {Set-CASMailbox -Identity $_ -SmtpClientAuthenticationDisabled <$true | $false | $null>}

This example enables SMTP AUTH for the mailboxes specified in the file C:\My Documents\Allow SMTP AUTH.txt.

$Allow = Get-Content "C:\My Documents\Allow SMTP AUTH.txt"
$Allow | foreach {Set-CASMailbox -Identity $_ -SmtpClientAuthenticationDisabled $false}

How do you know this worked?

To verify that you've enabled or disabled SMTP AUTH for a specific mailbox, do any of the following steps:

• Individual mailboxes in the Microsoft 365 admin center: Go to Users > Active users > select the user > select Mail > select Manage email apps and verify the value of Authenticated SMTP (checked = enabled, unchecked = disabled).

• Individual mailboxes in Exchange Online PowerShell: Replace <MailboxIdentity> with the name; alias; email address or account name of the mailbox; run the following command; and verify the value of the SmtpClientAuthenticationDisabled property (False = enabled, True = disabled, blank = use organization setting).

  Get-CASMailbox -Identity <MailboxIdentity>  | Format-List SmtpClientAuthenticationDisabled
  

• All mailboxes where SMTP AUTH is disabled: Run the following command:

  $Users = Get-CASMailbox -ResultSize unlimited
  $Users | where {$_.SmtpClientAuthenticationDisabled -eq $true}
  

• All mailboxes where SMTP AUTH is enabled: Run the following command:

  $Users = Get-CASMailbox -ResultSize unlimited
  $Users | where {$_.SmtpClientAuthenticationDisabled -eq $false}
  

• All mailboxes where SMTP AUTH is controlled by the organization setting: Run the following command:

  $Users = Get-CASMailbox -ResultSize unlimited
  $Users | where {$_.SmtpClientAuthenticationDisabled -eq $null}