Perform searches in the Dashboard

Use the Dashboard’s built-in search feature to find important resources and navigate across different Stripe resources. When you perform a search, the top results appear immediately. View all of the matches by clicking Show all results or by pressing Enter. From the resulting groups of search results, click View all to see an expanded display with column headings, some of which provide sorting options.

Use suggested filters when searching

Get started

Use different pieces of information as search terms:

• The last four digits of a card (4242).
• The payment method type (iDEAL).
• The business name of a connected Stripe account (Rocketship).
• The email receipt number (1817-9523).

For searches that require dates, you can use different formats, like 08/22, 2020-07-12, or last week. Use object identifiers (dispute ID) to take you directly to the object you’re looking for. No additional context is necessary for most searches. The Dashboard automatically looks for the most relevant information based on your search query. You can make use of search filters and operators for more granular control.

Search filters and operators

By default, the Dashboard looks for values that match your search term in the most logical fields within objects. (For example, it’ll look for an email address in the email field or an object description.) You can use filters and operators to further refine your searches. The more terms you provide in your search query, the fewer the number of results.

Combine and negate search terms

Use more than one search term to narrow down your search and reduce the number of results. You can also negate any search filter with a hyphen (-) so that matches for it aren’t included.

To search for an entire phrase, use quotation marks. For example, “Stripe Shop” provides matches for that full phrase, but Stripe Shop searches the words Stripe and Shop separately.

Metadata searches

You can search for metadata that you added to objects that support it. Searches automatically include metadata values for any text that doesn’t use a filter. Use the metadata: filter to only look up metadata values. To search for a specific metadata key-value pair, use the metadata key name as a filter, such as order_id:xyn712.

Search across accounts in an organization

After you add multiple Stripe accounts to an organization, users can search across all accounts they have access to within that organization.

By default, searches display results from all accounts you have access to in the organization. To narrow your search to within your current account, select the account dropdown to the right of the search bar in the Dashboard.

Search across the organization by default or narrow your searches to your current account.

When you search within an organization, both the dropdown search results and the full results page display the associated account for each result.

Search results in the dropdown display the associated account for each result.

Best practices

Many searches can be performed with a single search term. Use something that would be fairly specific, such as a name or email address. If you’re seeing too few results, make the search term less specific. If there are too many results, include additional terms, one at a time.

Use a wider range of values when using dates or amounts as search terms. Currency conversions and time zone differences between you and your customer are a common source of confusion when looking up information about a payment. In these cases, additional search terms or even different ones altogether can help.