research-article

Social Barriers Faced by Newcomers Placing Their First Contribution in Open Source Software Projects

Authors:

Igor Steinmacher,

Marco Aurélio Gerosa,

David RedmilesAuthors Info & Claims

CSCW '15: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing

Pages 1379 - 1392

https://doi.org/10.1145/2675133.2675215

Published: 28 February 2015 Publication History

Abstract

Newcomers' seamless onboarding is important for online communities that depend upon leveraging the contribution of outsiders. Previous studies investigated aspects of the joining process and motivation in open collaboration communities, but few have focused on identifying and understanding the critical barriers newcomers face when placing their first contribution, a period that frequently leads to dropout. This is important for Open Source Software (OSS) projects, which receive contributions from many one-time contributors. Focusing on OSS, our study qualitatively analyzed social barriers that hindered newcomers' first contributions. We defined a conceptual model composed of 58 barriers including 13 social barriers. The barriers were identified from a qualitative data analysis considering different sources: a systematic literature review; open question responses gathered from OSS projects' contributors; students contributing to OSS projects; and semi-structured interviews with 36 developers from 14 different projects. This paper focuses on social barriers and its contributions include gathering empirical evidence of the barriers faced by newcomers, organizing and better understanding these barriers, surveying the literature from the perspective of the barriers, and identifying new potential research streams.

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Index Terms

Social Barriers Faced by Newcomers Placing Their First Contribution in Open Source Software Projects
1. Social and professional topics
  1. Professional topics
    1. Computing and business
    2. Management of computing and information systems
      1. Project and people management
2. Software and its engineering
  1. Software creation and management
    1. Software development process management
  2. Software notations and tools
    1. Software configuration management and version control systems

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CSCW '15: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing

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DOI:10.1145/2675133

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https://doi.org/10.1177/26339137241231912
Correia JNicholson MCoutinho DBarbosa CCastelluccio MGerosa MGarcia ASteinmacher IAdams BZimmermann TOzkaya ILin DZhang J(2024)Unveiling the Potential of a Conversational Agent in Developer Support: Insights from Mozilla’s PDF.js ProjectProceedings of the 1st ACM International Conference on AI-Powered Software10.1145/3664646.3664758(10-18)Online publication date: 10-Jul-2024
https://dl.acm.org/doi/10.1145/3664646.3664758
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