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Industry Is Changing, and So Must We

Published: 18 April 2015 Publication History

Abstract

This case study is a call to action for research practitioners and academicians to revamp their skills and curriculum respectively. Failure to evolve will likely marginalize the user research discipline in industry.

References

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Bannon, L. Reimagining HCI: Toward a More Human-Centered Perspective. ACM Interactions, ACM Press, 18, 4 (2011), 50--57.
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Buie, E., Dray, S., Instone, K., Jain, J., Lindgaard, G., and Lund, A. How to bring HCI research and practice closer together. Proceedings of CHI (2010) Extended Abstracts, ACM Press, 3181--3184.
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Capability Maturity Model. http://whatis.cmmiinstitute.com.
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Carroll, J.M. Making Use: Scenario-Based Design of Human-Computer Interactions. The MIT Press, Cambridge, MA, USA, 2000.
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Czerwinski, M., Dringus, L., Sears, A., and Thomas, B.B. Educating HCI practitioners: Evaluating what industry needs and what academia delivers. Proceedings of CHI (1996) Conference Companion, ACM Press, 425.
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Farooq, U., Welicki, L., and Zirkler, D. API usability peer reviews: A method for evaluating the usability of Application Programming Interfaces. Proceedings of CHI (2010), ACM Press, 2327--2336.
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Grudin, J. Groupware and social dynamics: Eight challenges for developers. Communications of the ACM, 37, 1 (1994), 92--105.
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Grudin, J. When A/B Testing Gets an F. ACM Interactions Blog, ACM Press (2013), 8:33:18.
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Grudin, J. and Farooq, U. Where to go after grad school: A discussion about jobs and careers. DUB talk at University of Washington (October 13, 2010). http://vimeo.com/16296017.
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Perlman, G., Ephrath, A.R., Hewett, T.T., Long, J., Mountford, S.J., and Preece, J. Is HCI education getting a passing grade from industry? Proceedings of CHI (1994) Conference Companion, ACM Press, 189--190.
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Rosson, M.B. and Carroll, J.M. Usability Engineering: Scenario-Based Development of HumanComputer Interaction. Morgan Kaufmann Publishers, San Francisco, CA, USA, 2002.
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Siroker, D. and Koomen, P. A/B Testing: The Most Powerful Way to Turn Clicks into Customers. John Wiley & Sons, Inc., Hoboken, NJ, USA, 2013.
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  1. Industry Is Changing, and So Must We

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    cover image ACM Conferences
    CHI EA '15: Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems
    April 2015
    2546 pages
    ISBN:9781450331463
    DOI:10.1145/2702613
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    New York, NY, United States

    Publication History

    Published: 18 April 2015

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    Author Tags

    1. academia
    2. data science
    3. large software organizations
    4. usability

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    CHI '15
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    CHI '15: CHI Conference on Human Factors in Computing Systems
    April 18 - 23, 2015
    Seoul, Republic of Korea

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    CHI EA '15 Paper Acceptance Rate 379 of 1,520 submissions, 25%;
    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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