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PACMHCI V8, CSCW1, April 2024 Editorial
- Munmun De Choudhury,
- Xianghua Ding,
- Shion Guha,
- Aparecido Fabiano Pinatti de Carvalho,
- Daniel Cardoso Llach,
- Maryam Mustafa,
- Daniele Quercia,
- Marisol Wong-Villacres
We are extremely happy to be able to present the Computer-Supported Cooperative Work and Social Computing (CSCW) community with this issue of the Proceedings of the ACM on Human-Computer Interaction, containing very interesting and relevant scholarship ...
3DPFIX: Improving Remote Novices' 3D Printing Troubleshooting through Human-AI Collaboration Design
The widespread consumer-grade 3D printers and learning resources online enable novices to self-train in remote settings. While troubleshooting plays an essential part of 3D printing, the process remains challenging for many remote novices even with the ...
A Design Vocabulary for Scaffolding Group Interaction Archetypes through Synchronous Telephony
- Dan Richardson,
- Md Adnanul Islam,
- Bronwyn J. Cumbo,
- Pranita Shrestha,
- Delvin Varghese,
- Tom Bartindale,
- Patrick Olivier
Multiple HCI projects have demonstrated the potential of digitally-enhanced, synchronous telephony platforms for use with and by resource-limited communities. However, these platforms were each designed to only facilitate a single archetype of community ...
A Step Toward Better Care: Understanding What Caregivers and Residents in Assisted Living Facilities Value in Health Monitoring Systems
The past several decades have seen significant advances in monitoring older adults' health and well-being. However, creating viable, practical monitoring systems for informing caregivers requires understanding which behaviors and signs to track and what ...
A Turn to Assets in Community-Based Computing Research: Tradeoffs, Deficits, and Neoliberalism in Technological Development
CSCW and HCI scholars are increasingly adopting asset-based approaches to community-based social computing research. Emerging from asset-based community development (ABCD), an approach to community and economic development research and practice that ...
Abusive Partner Perspectives on Technology Abuse: Implications for Community-based Violence Prevention
Inaccurate assumptions about people who abuse technology can inhibit effective socio-technical interventions for at-risk populations, including IPV survivors. Our study aims to rectify this concerning oversight through a synthesis of seven research ...
Advocating Values through Meaningful Participation: Introducing a Method to Elicit and Analyze Values for Enriching Data Donation Practices in Healthcare
The secondary use of routinely collected patient data made possible by the broad consent form is seen as a prerequisite for developing data-driven health technologies. In Germany, relevant stakeholder groups (e.g., ethics committees and data protection ...
Aftermath: Infrastructure, Resources, and Organizational Adaptation in the Wake of Disaster
Informal and emergent organizations play a vital role in disaster response, and are a central concern to crisis informatics. Prior research in the field has tended to focus on the activities of individual organizations during periods of disaster. Though ...
An Intersectional Lifecourse Lens and Participatory Methods as the Foundations for Co-Designing with and for Minoritised Older Adults
The design of digital technologies for older adults is often premised on deficit models of ageing that position older people as a homogenous group and as passive users of technology, with an overwhelming focus on meeting practical needs in older age. In ...
AppealMod: Inducing Friction to Reduce Moderator Workload of Handling User Appeals
As content moderation becomes a central aspect of all social media platforms and online communities, interest has grown in how to make moderation decisions contestable. On social media platforms where individual communities moderate their own activities, ...
"Because Some Sighted People, They Don't Know What the Heck You're Talking About:" A Study of Blind Tokers' Infrastructuring Work to Build Independence
There has been extensive research on the experiences of individuals with visual impairments on text- and image-based social media platforms, such as Facebook and Twitter. However, little is known about the experiences of visually impaired users on short-...
Belief Miner: A Methodology for Discovering Causal Beliefs and Causal Illusions from General Populations
Causal belief is a cognitive practice that humans apply everyday to reason about cause and effect relations between factors, phenomena, or events. Like optical illusions, humans are prone to drawing causal relations between events that are only ...
Better Living Through Creepy Technology? Exploring Tensions Between a Novel Class of Well-Being Apps and Affective Discomfort in App Culture
Well-being apps promise to improve people's lives. Yet evidence shows that the data-hungry app culture that contextualizes well-being apps normalizes the user experience of affective discomfort. This apparent contradiction raises a difficult question: Is ...
Beyond Initial Removal: Lasting Impacts of Discriminatory Content Moderation to Marginalized Creators on Instagram
- Yim Register,
- Izzi Grasso,
- Lauren N. Weingarten,
- Lilith Fury,
- Constanza Eliana Chinea,
- Tuck J. Malloy,
- Emma S. Spiro
Recent work has demonstrated how content moderation practices on social media may unfairly affect marginalized individuals, for example by censoring women's bodies and misidentifying reclaimed terms as hate speech. This study documents and explores the ...
Beyond Just Money Transactions: How Digital P2P Payments (Re)shape Existing Offline Interpersonal Relationships
Money is a sensitive and complex component of everyday life, which can significantly affect people's relationships with each other. Recently, emerging digital peer-to-peer (P2P) payment applications continue to complicate how people deal with money with ...
A Token Gesture: Non-Transferable NFTs, Digital Possessions and Ownership Design
- Chris Elsden,
- Evan Morgan,
- Ella Tallyn,
- Suzanne R. Black,
- Martin Disley,
- Burkhard Schafer,
- Dave Murray-Rust,
- Chris Speed
This paper presents the design, deployment and qualitative study of a large-scale, public, generative art exhibition, through which passers-by could create artworks, and mint a non-fungible-token (NFT). Following the month-long exhibition, during which ...
BPCoach: Exploring Hero Drafting in Professional MOBA Tournaments via Visual Analytics
Hero drafting for multiplayer online arena (MOBA) games is crucial because drafting directly affects the outcome of a match. Both sides take turns to "ban"/"pick" a hero from a roster of approximately 100 heroes to assemble their drafting. In ...
Burnout in Cybersecurity Incident Responders: Exploring the Factors that Light the Fire
- Subigya Nepal,
- Javier Hernandez,
- Robert Lewis,
- Ahad Chaudhry,
- Brian Houck,
- Eric Knudsen,
- Raul Rojas,
- Ben Tankus,
- Hemma Prafullchandra,
- Mary Czerwinski
As concerns about employee burnout and skilled staff shortages in cybersecurity grow, our study aims to better understand the contributing factors to burnout in this field. Utilizing a mixed-methods approach, we analyze self-reported job and personal ...
"Centralized or Decentralized?": Concerns and Value Judgments of Stakeholders in the Non-Fungible Tokens (NFTs) Market
Non-fungible tokens (NFTs) are decentralized digital tokens to represent the unique ownership of items. Recently, NFTs have been gaining popularity and at the same time bringing up issues, such as scams, racism, and sexism. Decentralization, a key ...
Characterizing Developers' Linguistic Behaviors in Open Source Development across Their Social Statuses
Open Source Software (OSS) development has attracted numerous developers. As a typical complex sociotechnical system, an OSS project often forms a hierarchical social structure where a few developers are elite while the rest are non-elite. Differences in ...
Characterizing Usability Issue Discussions in Open Source Software Projects
Usability is a crucial factor but one of the most neglected concerns in open source software (OSS). While far from an ideal approach, a common practice that OSS communities adopt to collaboratively address usability is through discussions on issue ...
CodeTree: A System for Learnersourcing Subgoal Hierarchies in Code Examples
Subgoal-labeled code examples help learners understand code patterns and apply them to different problem contexts. Subgoal labels are multi-level in nature and based on goal structures that define the hierarchical functional units in code. Data-driven ...
Communicating the Privacy-Utility Trade-off: Supporting Informed Data Donation with Privacy Decision Interfaces for Differential Privacy
Data collections, such as those from citizen science projects, can provide valuable scientific insights or help the public to make decisions based on real demand. At the same time, the collected data might cause privacy risks for their volunteers, for ...
Community Archetypes: An Empirical Framework for Guiding Research Methodologies to Reflect User Experiences of Sense of Virtual Community on Reddit
Humans need a sense of community (SOC), and social media platforms afford opportunities to address this need by providing users with a sense of virtual community (SOVC). This paper explores SOVC on Reddit and is motivated by two goals: (1) providing ...
Concept of Operations as Epistemic Object: The Sociotechnical Design Roles of a Systems Engineering Document
When large, complex interorganizational collaborations create new systems, they must discover how the system should work and how it should integrate into the overall organizational milieu. These collaborations must also draw upon and accommodate a host ...
Meeting Bridges: Designing Information Artifacts that Bridge from Synchronous Meetings to Asynchronous Collaboration
A recent surge in remote meetings has led to complaints of Zoom fatigue" and collaboration overload," negatively impacting worker productivity and well-being. One way to alleviate the burden of meetings is to de-emphasize their synchronous participation ...
Construction and Analysis of Collaborative Educational Networks based on Student Concept Maps
Network Analysis has traditionally been applied to analyzing interactions among learners in online learning platforms such as discussion boards. However, there are opportunities to bring Network Analysis to bear on networks representing learners' mental ...
Cooperation in the Gig Economy: Insights from Upwork Freelancers
Existing literature on online labor markets predominantly focuses on how freelancers individually complete tasks and projects. Our study examines freelancers' willingness to work collaboratively. We report results from a survey of 122 freelancers on a ...
Creative ML Assemblages: The Interactive Politics of People, Processes, and Products
Creative ML tools are collaborative systems that afford artistic creativity through their myriad interactive relationships. We propose using "assemblage thinking" to support analyses of creative ML by approaching it as a system in which the elements of ...
Data Stewardship in Clinical Computer Security: Balancing Benefit and Burden in Participatory Systems
The mass collection and reuse of social data requires a reimagining of privacy and consent, with particular attention to the (in)equitable distribution of benefits and burdens between researchers and subjects. Instrumenting frontline clinical services to ...