download failed

M

MonGarcial

New Member
Jul 3, 2021
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Hello, can you help me with this error, when installing a virtual machine from a template I get this error:


()


Task viewer: Download

OutputStatus

Stop
starting template download from: http://download.proxmox.com/images/system/centos-8-default_20201210_amd64.tar.xz
target file: /var/lib/vz/template/cache/centos-8-default_20201210_amd64.tar.xz
--2021-07-07 11:47:16-- http://download.proxmox.com/images/system/centos-8-default_20201210_amd64.tar.xz
Resolving download.proxmox.com (download.proxmox.com)... failed: Temporary failure in name resolution.
wget: unable to resolve host address 'download.proxmox.com'

TASK ERROR: download failed -
 

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Hi,

seems like an issue with DNS, as the domain cannot be resolved. Check DNS settings in the web-interface (Node -> DNS) and maybe try a public one like Google's 8.8.8.8. If that does not fixes the issue, then there may be some more general network issue, you can check if ping 8.8.8.8 works on the Proxmox VE shell for testing that.
 
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Reactions: Stoiko Ivanov
I am seeing the same issue.
i can ping 8.8.8.8 and it works.
But i am not able to download any of the templates.
 
1. Make sure you've got the correct repos. set.
2. Run in PVE shell: pveam update
3. Select "Templates" in GUI & "Download" as necessary.
 
root@pve:~# ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_seq=1 ttl=53 time=40.9 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=53 time=43.9 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=53 time=47.5 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=53 time=40.3 ms
64 bytes from 8.8.8.8: icmp_seq=5 ttl=53 time=43.7 ms
--- 8.8.8.8 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4007ms
rtt min/avg/max/mdev = 40.296/43.247/47.454/2.554 ms
root@pve:~# ping www.google.com
ping: www.google.com: Temporary failure in name resolution

so its something to do with domain resolution.
 
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