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title description author ms.author ms.topic ms.date ms.custom ms.reviewer audience ms.search.region ms.search.validFrom ms.search.form ms.dyn365.ops.version
Create reason codes
Learn how to create reason codes to explain why you are updating a stage of a service order, including a step-by-step process for saving reason codes.
ChristianRytt
crytt
article
05/01/2018
kamaybac
Application User
Global
2016-02-28
SMAReasonCodeTable
AX 7.0.0

Create reason codes

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  1. Go to Service management > Setup > Service orders > Stage reason codes.

  2. Select New to create a new reason code.

  3. Select Save to save the reason code.

When you are prompted for a reason code to explain why you are updating a stage of the service order, you can select any of the reason codes that you create here.

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