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teams-welcome.yml
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teams-welcome.yml
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### YamlMime:Landing
title: Microsoft Teams troubleshooting
summary: This library of articles provides guidance to troubleshoot and fix errors that you may experience when using Microsoft Teams. For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue.
metadata:
title: Teams troubleshooting
description: Documentation for troubleshooting common issues with Microsoft Teams.
ms.service: msteams
ms.topic: landing-page
author: helenclu
ms.author: luche
ms.date: 10/30/2023
# linkListType: architecture | concept | deploy | download | get-started | how-to-guide | learn | overview | quickstart | reference | tutorial | video | whats-new
landingContent:
# Card
- title: Sign-in
linkLists:
- linkListType: how-to-guide
links:
- text: Teams doesn't load
url: ./teams-sign-in/sign-in-loop.md
- text: Teams doesn't automatically update
url: ./teams-sign-in/teams-doesnt-automatically-update.md
- text: Error "You're missing out" during sign-in
url: ./teams-sign-in/error-missing-out-sign-in-teams.md
# Card
- title: Conferencing
linkLists:
- linkListType: how-to-guide
links:
- text: Dial pad is missing
url: ./teams-conferencing/no-dial-pad.md
- text: Give Control doesn't work
url: ./teams-conferencing/give-control-doesn’t-work-sharescreen.md
# Card
- title: IM and presence
linkLists:
- linkListType: how-to-guide
links:
- text: Actual presence status isn't displayed
url: ./teams-im-presence/presence-not-show-actual-status.md
- text: A contact's presence is unknown
url: ./teams-im-presence/contact-presence-status-unknown.md
- text: Issues with presence status in Outlook
url: ./teams-im-presence/issues-with-presence-in-outlook.md
# Card
- title: Teams Rooms and devices
linkLists:
- linkListType: how-to-guide
links:
- text: Collect Android Teams device logs
url: ./teams-rooms-and-devices/collect-device-logs.md
- text: Known issues
url: ./teams-rooms-and-devices/rooms-known-issues.md
- text: Signed out of Teams Android devices
url: ./teams-rooms-and-devices/signed-out-of-teams-android-devices.md
# Card
- title: Meetings
linkLists:
- linkListType: how-to-guide
links:
- text: Issues with meeting chat
url: ./meetings/meeting-chat-issues.md
- text: Issues with meeting recordings
url: ./meetings/troubleshoot-meeting-recording-issues.md
- text: Issues with webinars
url: ./meetings/issues-with-webinars.md
# Card
- title: Files
linkLists:
- linkListType: how-to-guide
links:
- text: Can't open files in a chat window
url: ./files/do-not-have-access-to-this-file-teams.md
- text: Error uploading files to chats
url: ./files/cannot-upload-files-or-access-onedrive.md
- text: Error when selecting the Files tab
url: ./files/access-files-tab-errors.md