Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

ARO support lifecycle document modification required #121477

Closed
QQHollyGit opened this issue Apr 10, 2024 · 8 comments
Closed

ARO support lifecycle document modification required #121477

QQHollyGit opened this issue Apr 10, 2024 · 8 comments
Assignees
@joharder
Labels
assigned-to-author azure-redhat-openshift/svc doc-bug Pri2 triaged

Comments

@QQHollyGit
Copy link

  1. ARO version 4.12 support EOL changed from October 19, 2024 to July 17 2024 to align with OCP updates:

[0]https://learn.microsoft.com/en-us/azure/openshift/support-lifecycle#azure-red-hat-openshift-release-calendar
[1]https://access.redhat.com/support/policy/updates/openshift

  1. the important column in [0] shows below statement:
    Starting with ARO version 4.12, the support lifecycle for new versions will be set to 14 months from the day of general availability.

Request:
This is causing confusion in customers and they complained below:

This document is so confusing for customer .

if [July 17 2024] is correct ,could you please request concerned team to change [14 months]description
if [October 19, 2024 ]is correct , could please update the date in the public document.

  1. please help delete the [14 months] description if possible.
  2. if not possible to rectify [14 months] column can we add some explanation to why 4.12 GA and EOL is showing 11 months in between.

Document Details

⚠ Do not edit this section. It is required for learn.microsoft.com ➟ GitHub issue linking.
@TPavanBalaji
Copy link
Contributor

@QQHollyGit
Thanks for your feedback! We will investigate and update as appropriate.

@AjayBathini-MSFT
Copy link
Contributor

@QQHollyGit
Thanks for bringing this to our attention.
I'm going to assign this to the document author so they can take a look at it accordingly.

@QQHollyGit
Copy link
Author

QQHollyGit commented May 9, 2024 •
edited
Loading

@AjayBathini-MSFT
any update please?

Also for version 4.13 and 4.14 we can see full support period is approx 11 months and 12 months, not 14 months.
4.13: 2023/12/5 to 2024/11/17
4.14: 2024/4/25 to 2025/5/1

Can we delete the 14 months statement to avoid confusion or some explanation can be added to say how this 14 months is being calculated.

@yuhkih
Copy link

yuhkih commented May 15, 2024

Hello, let me jump into this. There seems to be a mistake in the table.
ARO4.14 Upstream release date should be October 2023 rather than October 2024. (it's future)

@joharder
Copy link
Contributor

The date being incorrect is fixed in #122465

We are working on updating the docs and table to be more clear about the dates. There will be a minimum of 14 months from the time the version is available as an upgrade. Which is some time before it is available as an installable version.

@h-kojima
Copy link

h-kojima commented Jun 4, 2024

Do you have any updates?

@joharder joharder mentioned this issue Jun 12, 2024
Closed
@joharder
Copy link
Contributor

Sorry for the delay on this. We hope to have this published next week.

@rayoef
Copy link
Contributor

rayoef commented Jul 12, 2024

This issue was addressed, closing for now. Please let us know if this update wasn't what you were looking for.

#please-close

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees

@joharder joharder

Labels
assigned-to-author azure-redhat-openshift/svc doc-bug Pri2 triaged
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
7 participants
@h-kojima @yuhkih @joharder @rayoef @AjayBathini-MSFT @TPavanBalaji @QQHollyGit