ImportError: No module named 'requests.packages.urllib3' #5104

zwl1619 · 2017-09-12T04:27:39Z

I use nginx on centos 7.3,there is an error when running certbot --nginx:

ImportError: No module named 'requests.packages.urllib3'

[root@demo src]# certbot --nginx
Traceback (most recent call last):
  File "/usr/bin/certbot", line 9, in <module>
    load_entry_point('certbot==0.14.1', 'console_scripts', 'certbot')()
  File "/usr/lib/python2.7/site-packages/pkg_resources/__init__.py", line 564, in load_entry_point
    return get_distribution(dist).load_entry_point(group, name)
  File "/usr/lib/python2.7/site-packages/pkg_resources/__init__.py", line 2662, in load_entry_point
    return ep.load()
  File "/usr/lib/python2.7/site-packages/pkg_resources/__init__.py", line 2316, in load
    return self.resolve()
  File "/usr/lib/python2.7/site-packages/pkg_resources/__init__.py", line 2322, in resolve
    module = __import__(self.module_name, fromlist=['__name__'], level=0)
  File "/usr/lib/python2.7/site-packages/certbot/main.py", line 14, in <module>
    from certbot import account
  File "/usr/lib/python2.7/site-packages/certbot/account.py", line 17, in <module>
    from acme import messages
  File "/usr/lib/python2.7/site-packages/acme/messages.py", line 4, in <module>
    from acme import challenges
  File "/usr/lib/python2.7/site-packages/acme/challenges.py", line 10, in <module>
    import requests
  File "/usr/lib/python2.7/site-packages/requests/__init__.py", line 58, in <module>
    from . import utils
  File "/usr/lib/python2.7/site-packages/requests/utils.py", line 32, in <module>
    from .exceptions import InvalidURL
  File "/usr/lib/python2.7/site-packages/requests/exceptions.py", line 10, in <module>
    from .packages.urllib3.exceptions import HTTPError as BaseHTTPError
  File "/usr/lib/python2.7/site-packages/requests/packages/__init__.py", line 95, in load_module
    raise ImportError("No module named '%s'" % (name,))
ImportError: No module named 'requests.packages.urllib3'

packages:

[root@demo src]# pip list
acme (0.14.1)
backports.ssl-match-hostname (3.4.0.2)
certbot (0.14.1)
certifi (2017.7.27.1)
cffi (1.6.0)
chardet (3.0.4)
Cheetah (2.4.4)
cloud-init (0.7.6)
ConfigArgParse (0.11.0)
configobj (4.7.2)
cryptography (1.3.1)
decorator (3.4.0)
enum34 (1.0.4)
future (0.16.0)
idna (2.6)
iniparse (0.4)
ipaddress (1.0.16)
IPy (0.75)
Jinja2 (2.9.6)
jsonpatch (1.16)
jsonpointer (1.10)
kitchen (1.1.1)
Markdown (2.6.8)
MarkupSafe (1.0)
mock (1.0.1)
ndg-httpsclient (0.3.2)
oauth (1.0.1)
parsedatetime (1.5)
perf (0.1)
pip (9.0.1)
ply (3.4)
policycoreutils-default-encoding (0.1)
prettytable (0.7.2)
psutil (2.2.1)
pyasn1 (0.1.9)
pycparser (2.14)
pycurl (7.19.0)
pygobject (3.14.0)
pygpgme (0.3)
pyliblzma (0.5.3)
pyOpenSSL (0.13.1)
pyparsing (1.5.6)
pyRFC3339 (1.0)
python2-pythondialog (3.3.0)
pytz (2012d)
pyudev (0.15)
pyxattr (0.5.1)
PyYAML (3.12)
requests (2.18.4)
seobject (0.1)
sepolicy (1.1)
setuptools (36.2.7)
six (1.9.0)
slip (0.4.0)
slip.dbus (0.4.0)
urlgrabber (3.10)
urllib3 (1.22)
yum-axelget (1.0.4)
yum-metadata-parser (1.1.4)
zope.component (4.1.0)
zope.event (4.0.3)
zope.interface (4.0.5)

What should I do?

The text was updated successfully, but these errors were encountered:

SwartzCr · 2017-09-12T15:54:30Z

How did you install certbot?
It's likely that pip installing urllib3 should fix it - but there might be an easier way. For example it's packaged as an rpm, which is likely the preferred way to install it on centos: https://www.rpmfind.net/linux/rpm2html/search.php?query=python-urllib3
But it's surprising that nothing installed this as a dependency. Did you install certbot from your package manager? Did you follow these instructions? https://certbot.eff.org/#centosrhel7-nginx

zwl1619 · 2017-09-13T08:01:12Z

@SwartzCr Yes,I did it following https://certbot.eff.org/#centosrhel7-nginx

SwartzCr · 2017-09-13T18:53:38Z

Can you try to update your versions of requests and six as mentioned in #4886 - I think it's the same problem. @erikrose is this a situation where we need to submit something upstream to centOS or RHEL?

erikrose · 2017-09-15T14:07:19Z

He seems to have the latest version of requests already, and six is there, so it's a different situation than #4884.

wardmundy · 2017-09-21T14:53:53Z

On CentOS 7, the only way to get urllib3 (1.22) is using pip install. The yum version with epel is very old: python-urllib3.noarch 0:1.10.2-3.el7 and triggers a wrong version error. But, after installing certbot-apache with urllib3 v.1.22 in place, you get this when running certbot --apache:
ImportError: No module named 'requests.packages.urllib3'
I think I have all the latest packages in place:
certbot (0.18.1) certbot-apache (0.18.1) certifi (2017.7.27.1) pycurl (7.19.0) requests (2.18.4) six (1.11.0) urlgrabber (3.10) urllib3 (1.22)

wardmundy · 2017-09-21T15:39:45Z

Update. This seems to have fixed it...

pip install requests urllib3 pyOpenSSL --force --upgrade

wardmundy · 2017-09-21T15:53:25Z

But then you get this when running certbot --apache:
AttributeError: 'module' object has no attribute 'rand'

akosveres · 2017-09-21T18:26:53Z

Seeing the same issue on a brand new installation of centos 7.3. Also tried installing python2-certbot, getting the same error as @wardmundy . Was trying to run certbot-2 --standalone.

akosveres · 2017-09-21T19:08:31Z

I've tried installing an older version, 0.14.0, got the same error. I went down the manual route, that worked, I got my cert successfully.

SwartzCr · 2017-09-21T20:53:23Z

@wardmundy and @akosveres the rand issue was fixed in 7f5f647
and will be released soon in a bugfix release with version number 0.18.2
This was caused by openssl deprecating it's support of rand ahead of schedule as discussed here: #5112 (comment)
Are people still experiencing urllib3 issues?

Akagilnc · 2017-10-05T10:07:58Z

I tried to install certbot on Centos 7 today. I follow this https://certbot.eff.org/#centosrhel7-other step by step.
when I try to run sudo certbot certonly it told me the urllib3 is not found

after I run pip install requests urllib3 pyOpenSSL --upgrade
the error message change to
ImportError: 'pyOpenSSL' module missing required functionality. Try upgrading to v0.14 or newer.

jcguevara · 2017-10-09T12:40:01Z

I got the same error like @Deronlee .
Anything new?

Akagilnc · 2017-10-09T12:45:13Z

@jcguevara finally I found the best way is use docker

bmw · 2017-10-10T18:29:27Z

At least in some of these cases, I'm suspicious of corrupted Python environments where packages have been pip installed, overriding versions of packages provided by your operating system. We strongly recommend you do not do this.

If you've already found yourself in this position, I recommend you use certbot-auto which has a minimal reliance on the Python packages found on your system.

jcguevara · 2017-10-11T07:07:27Z

@Deronlee thanks for your advice.

I just solve it downloading it directly from GitHub and running certbot-auto as @bmw recommended.

Akagilnc · 2017-10-11T07:32:55Z

@jcguevara Thanks. I will try it later.

codeachange · 2017-10-19T13:02:24Z

cerbot-auto surprisingly works! why are there so many extra tools to do this? ( ˇˍˇ )

hhstore · 2017-10-23T03:34:22Z

reason:

env: mac osx + Python2.7.13
you guys should check openssl version.
the mac osx default openssl version is 0.9.8zh 14 Jan 2016.
when you use brew install openssl, the current version is stable 1.0.2l.
but if you use brew install openssl@1.1, this version will Cause No Module Found Urllib3 issue.

How to fix:

brew uninstall openssl@1.1

# openssl: stable 1.0.2l
brew install openssl

then, you will find Urllib3 issue is fixed.

neitomic · 2017-11-10T17:03:43Z

After run this command
pip install requests urllib3 pyOpenSSL --force --upgrade

As @Deronlee said:

the error message change to
ImportError: 'pyOpenSSL' module missing required functionality. Try upgrading to v0.14 or newer.

I install pyOpenSSL version 16.2.0 and it worked for me.
pip install pyOpenSSL==16.2.0

Akagilnc · 2017-11-10T17:08:32Z

Thanks. I try to install the lastest version but not working. Maybe I should try the special version

…

On Nov 11, 2017 1:04 AM, "Nguyễn Thanh Tiến" ***@***.***> wrote: After run this command pip install requests urllib3 pyOpenSSL --force --upgrade As @Deronlee <https://github.com/deronlee> said: the error message change to ImportError: 'pyOpenSSL' module missing required functionality. Try upgrading to v0.14 or newer. I install pyOpenSSL version 16.2.0 and it worked for me. pip install pyOpenSSL==16.2.0 — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#5104 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ALj8rHCKhYhwrgCEfvzwVaveagxIVMmtks5s1IIBgaJpZM4PUFnt> .

Akagilnc · 2017-11-10T17:10:05Z

@thanhtien522
Thanks. I try to install the lastest version but not working. Maybe I should try the special version

SwartzCr · 2017-11-14T00:04:59Z

@Deronlee can you tell me:

What version of your OS you're running?
What version of Certbot you have installed?
How you installed Certbot
The output of pip freeze?

Tamce · 2017-12-05T15:15:19Z

@SwartzCr I have the same issue with @Deronlee
So I run command
pip install requests urllib3 pyOpenSSL --force --upgrade
and I got an error like this:
ImportError: 'pyOpenSSL' module missing required functionality. Try upgrading to v0.14 or newer.
Then I tried what @thanhtien522 mentioned running
pip install pyOpenSSL==16.2.0
But it still doesn't work for me, I still got the same error which is telling me that pyOpenSSL is missing.

OS: PRETTY_NAME="CentOS Linux 7 (Core)"
Certbot version: certbot.noarch 0.19.0-1.el7 @epel
Installed Certbot by running yum install certbot-nginx
And the output of pip freeze are shown below

acme==0.19.0
asn1crypto==0.23.0
backports.ssl-match-hostname==3.4.0.2
certbot==0.19.0
certbot-nginx==0.19.0
certifi==2017.11.5
cffi==1.11.2
chardet==3.0.4
Cheetah==2.4.4
cloud-init==0.7.6
ConfigArgParse==0.11.0
configobj==4.7.2
cryptography==2.1.4
decorator==3.4.0
enum34==1.1.6
future==0.16.0
idna==2.6
iniparse==0.4
ipaddress==1.0.18
IPy==0.75
Jinja2==2.9.6
jsonpatch==1.16
jsonpointer==1.12
kitchen==1.1.1
Markdown==2.6.9
MarkupSafe==1.0
mock==1.0.1
ndg-httpsclient==0.3.2
oauth==1.0.1
parsedatetime==1.5
perf==0.1
ply==3.4
policycoreutils-default-encoding==0.1
prettytable==0.7.2
psutil==2.2.1
pyasn1==0.1.9
pycparser==2.18
pycurl==7.19.0
pygobject==3.22.0
pygpgme==0.3
pyliblzma==0.5.3
pyOpenSSL==16.2.0
pyparsing==1.5.6
pyRFC3339==1.0
python-linux-procfs==0.4.9
python2-pythondialog==3.3.0
pytz==2016.10
pyudev==0.15
pyxattr==0.5.1
PyYAML==3.12
requests==2.18.4
schedutils==0.4
seobject==0.1
sepolicy==1.1
six==1.11.0
slip==0.4.0
slip.dbus==0.4.0
urlgrabber==3.10
urllib3==1.22
yum-metadata-parser==1.1.4
zope.component==4.1.0
zope.event==4.0.3
zope.interface==4.0.5

SwartzCr · 2017-12-05T23:19:48Z

It looks like foremost we need to bump the version of pyOpenSSL that we depend on for certbot in centos, here's what I get on a fresh install:

Dependencies Resolved

==================================================================================================
 Package                        Arch           Version                      Repository       Size
==================================================================================================
Installing:
 python2-certbot-nginx          noarch         0.19.0-1.el7                 epel             53 k
Installing for dependencies:
 certbot                        noarch         0.19.0-1.el7                 epel             20 k
 dialog                         x86_64         1.2-4.20130523.el7           base            208 k
 pyOpenSSL                      x86_64         0.13.1-3.el7                 base            133 k
 pyparsing                      noarch         1.5.6-9.el7                  base             94 k
 python-cffi                    x86_64         1.6.0-5.el7                  base            218 k
 python-enum34                  noarch         1.0.4-1.el7                  base             52 k
 python-idna                    noarch         2.4-1.el7                    base             94 k
 python-ipaddress               noarch         1.0.16-2.el7                 base             34 k
 python-ndg_httpsclient         noarch         0.3.2-1.el7                  epel             43 k
 python-parsedatetime           noarch         1.5-3.el7                    epel             61 k
 python-ply                     noarch         3.4-11.el7                   base            123 k
 python-pycparser               noarch         2.14-1.el7                   base            104 k
 python-zope-component          noarch         1:4.1.0-3.el7                epel            227 k
 python-zope-event              noarch         4.0.3-2.el7                  epel             79 k
 python-zope-interface          x86_64         4.0.5-4.el7                  base            138 k
 python2-acme                   noarch         0.19.0-1.el7                 epel            176 k
 python2-certbot                noarch         0.19.0-1.el7                 epel            471 k
 python2-configargparse         noarch         0.11.0-1.el7                 epel             30 k
 python2-cryptography           x86_64         1.7.2-1.el7_4.1              updates         502 k
 python2-dialog                 noarch         3.3.0-6.el7                  epel             94 k
 python2-future                 noarch         0.16.0-2.el7                 epel            799 k
 python2-mock                   noarch         1.0.1-9.el7                  epel             92 k
 python2-psutil                 x86_64         2.2.1-3.el7                  epel            116 k
 python2-pyasn1                 noarch         0.1.9-7.el7                  base            100 k
 python2-pyrfc3339              noarch         1.0-2.el7                    epel             13 k
 pytz                           noarch         2016.10-2.el7                base             46 k

Where it should probably be a version over 0.14
Which might mean that someone needs to package it for centos - @bmw is @hogarthj the person I should contact about that?

bmw · 2017-12-07T01:08:19Z

Yes, hogarthj is our Red Hat/Fedora packaging contact but is more responsive over email. I'm happy to introduce you sometime, but I don't think there are any changes needed on his end here.

CentOS 7 is one of our more popular platforms and we regularly test on CentOS 7 without issue. Most of the people in this thread report having requests 2.18.x. Requests 2.6.0 is included in the CentOS 7 repos. If you mix Python packages from your OS and pip, you're going to have a bad time.

People on CentOS 7 having this issue can work around the problem by undoing the changes to their Python packages done through pip or by using certbot-auto which works around the problem by not relying on the Python packages installed on your system.

smalenfant · 2018-01-03T14:09:45Z

I followed these instructions (my version of urllib3 didn't work as well) and then certbot could be executed... Hopefully that helps.

I'm sure these can be collapsed into less commands...

pip uninstall requests
pip uninstall urllib3
yum remove python-urllib3
yum remove python-requests
yum install python-urllib3
yum install python-requests
yum install certbot

z0x010 · 2018-01-08T10:23:03Z

I has try it ,use these commands, and it works !

pip uninstall requests
pip uninstall urllib3
yum remove python-urllib3
yum remove python-requests
yum install python-urllib3
yum install python-requests
yum install certbot
yum install docker-compose

sreelakshmivs · 2018-01-31T08:25:56Z

do we can use pip later in future after using yum?

SwartzCr · 2018-01-31T22:47:31Z

@sreezree you should not use pip to install certbot related packages as they will conflict with the ones that certbot installs

searene · 2018-03-06T00:09:58Z

None of those methods mentioned above work for me, the error message remains the same. ImportError: No module named 'requests.packages.urllib3'

DukeCaesar · 2018-03-16T06:38:27Z

I run into the same error on CentOS 7.4:
ImportError: No module named 'requests.packages.urllib3'
and tried smalenfant's suggested solution. Works beautifully.

wgqi1126 · 2018-07-13T02:23:44Z

I got same error.

I found that has an error when install certbot

  Installing : pytz-2016.10-2.el7.noarch                                                                                                                  12/55
  Installing : python2-parsedatetime-2.4-5.el7.noarch                                                                                                     13/55
  Installing : python-urllib3-1.10.2-5.el7.noarch                                                                                                         14/55
Error unpacking rpm package python-urllib3-1.10.2-5.el7.noarch
error: unpacking of archive failed on file /usr/lib/python2.7/site-packages/urllib3/packages/ssl_match_hostname: cpio: rename
  Installing : libsemanage-python-2.5-11.el7.x86_64                                                                                                       15/55
error: python-urllib3-1.10.2-5.el7.noarch: install failed
  Installing : python-ndg_httpsclient-0.3.2-1.el7.noarch                                                                                                  16/55
  Installing : python2-six-1.9.0-0.el7.noarch                                                                                                             17/55

error: unpacking of archive failed on file /usr/lib/python2.7/site-packages/urllib3/packages/ssl_match_hostname: cpio: rename

error: python-urllib3-1.10.2-5.el7.noarch: install failed

and I try reinstall it then got same error

# yum install python-urllib3
Error unpacking rpm package python-urllib3-1.10.2-5.el7.noarch
error: unpacking of archive failed on file /usr/lib/python2.7/site-packages/urllib3/packages/ssl_match_hostname: cpio: rename
  Verifying  : python-urllib3-1.10.2-5.el7.noarch                                                                                                           1/1

Failed:
  python-urllib3.noarch 0:1.10.2-5.el7

Complete!

it's failed but final show Complete!, how it Complete!?

so i gg found tianchao friends said it's conflict with pip version

https://blog.csdn.net/u013614281/article/details/76832818

and i uninstall pip version and instal yum version

pip uninstall urllib3
yum install python-urllib3

after that i got another error

pkg_resources.DistributionNotFound: The 'urllib3<1.23,>=1.21.1' distribution was not found and is required by requests

so, what fuck, i'm crying 😭

after that tried

pip uninstall requests
yum remove python-requests
yum install python-requests
yum install certbot

and it works .....

so i think is requests version not match urllib3

so it tried in anther same env machine

first remove requests and urllib3

pip uninstall requests
pip uninstall urllib3
yum remove python-urllib3
yum remove python-requests

install certbot

that OK

Augustin-FL · 2019-04-24T07:59:38Z

This error is actually printed because of a failed try..catch in the internal python code of requests :

try: 
   import urllib3
except: 
   import requests.packages.urllib3

This issue happens when urllib3 cannot be found, but also when urllib3 cannot be loaded for whatever reason.

hyliker · 2019-07-12T15:01:41Z

You can remove the old cerbot, and then try to install it via pip. which should work.

sudo pip install certbot

fbens · 2019-11-02T15:21:03Z

I has try it ,use these commands, and it works !

pip uninstall requests
pip uninstall urllib3
yum remove python-urllib3
yum remove python-requests
yum install python-urllib3
yum install python-requests
yum install certbot
yum install docker-compose

Great, problem resolved !

marxangels · 2019-12-02T20:46:15Z

Install by certbot-auto script is recommend, which have not this issue.

bmw · 2019-12-02T21:01:40Z

To clarify, the recommended installation method on RHEL 7 based systems is to use EPEL.

The problems in this thread are usually caused by having a broken Python installation caused by packages installed from pip conflicting with the ones installed from yum. Removing the packages you've installed through pip should solve the problem.

c4ir0 · 2022-10-05T22:32:50Z

Update. This seems to have fixed it...

pip install requests urllib3 pyOpenSSL --force --upgrade

imagine this worked on 2022 thx

SwartzCr added area: fedora / redhat / CentOS area: pkging debugging labels Sep 12, 2017

SwartzCr mentioned this issue Sep 13, 2017

RHEL 7 Install Problem #5109

Closed

boymix81 mentioned this issue Feb 3, 2018

Isuue with CentOS -- : ImportError: No module named 'requests.packages.urllib3' on ajenti-panel -v ajenti/ajenti#1102

Closed

dwqs mentioned this issue Feb 24, 2018

Nginx 上配置 HTTPS 环境 dwqs/blog#62

Open

chenyinkai mentioned this issue May 30, 2018

网站升级https chenyinkai/blog#45

Open

bmw mentioned this issue Jul 19, 2018

--auto-hsts should disable HSTS if renewal has failed N times #6239

Closed

zwl1619 closed this as completed Jul 20, 2018

ppolewicz mentioned this issue Feb 1, 2020

AttributeError: 'module' object has no attribute 'packages' Backblaze/b2-sdk-python#104

Closed

alext1859 mentioned this issue Sep 28, 2020

File "./website_metrics.py", line 47, in <module> itmicus/zabbix#58

Closed

abhiTronix mentioned this issue Mar 21, 2022

[Question]: urllib3 Error abhiTronix/vidgear#299

Closed

ImportError: No module named 'requests.packages.urllib3' #5104

ImportError: No module named 'requests.packages.urllib3' #5104

Comments

zwl1619 commented Sep 12, 2017 • edited Loading

SwartzCr commented Sep 12, 2017

zwl1619 commented Sep 13, 2017 • edited Loading

SwartzCr commented Sep 13, 2017

erikrose commented Sep 15, 2017

wardmundy commented Sep 21, 2017 • edited Loading

wardmundy commented Sep 21, 2017

wardmundy commented Sep 21, 2017

akosveres commented Sep 21, 2017 • edited Loading

akosveres commented Sep 21, 2017

SwartzCr commented Sep 21, 2017

Akagilnc commented Oct 5, 2017 • edited Loading

jcguevara commented Oct 9, 2017

Akagilnc commented Oct 9, 2017

bmw commented Oct 10, 2017

jcguevara commented Oct 11, 2017

Akagilnc commented Oct 11, 2017

codeachange commented Oct 19, 2017

hhstore commented Oct 23, 2017

reason:

How to fix:

neitomic commented Nov 10, 2017

Akagilnc commented Nov 10, 2017 via email

Akagilnc commented Nov 10, 2017

SwartzCr commented Nov 14, 2017

Tamce commented Dec 5, 2017

SwartzCr commented Dec 5, 2017

bmw commented Dec 7, 2017

smalenfant commented Jan 3, 2018

z0x010 commented Jan 8, 2018 • edited Loading

sreelakshmivs commented Jan 31, 2018

SwartzCr commented Jan 31, 2018

searene commented Mar 6, 2018 • edited Loading

DukeCaesar commented Mar 16, 2018

wgqi1126 commented Jul 13, 2018

Augustin-FL commented Apr 24, 2019

hyliker commented Jul 12, 2019

fbens commented Nov 2, 2019

marxangels commented Dec 2, 2019

bmw commented Dec 2, 2019

c4ir0 commented Oct 5, 2022

zwl1619 commented Sep 12, 2017 •

edited

Loading

zwl1619 commented Sep 13, 2017 •

edited

Loading

wardmundy commented Sep 21, 2017 •

edited

Loading

akosveres commented Sep 21, 2017 •

edited

Loading

Akagilnc commented Oct 5, 2017 •

edited

Loading

z0x010 commented Jan 8, 2018 •

edited

Loading

searene commented Mar 6, 2018 •

edited

Loading