To reach our Content teams for general information about how to submit, update, or verify your TV schedules, movie showtimes, or studio data, use the following email address:
TV Schedules and related metadata: gn.tmschedule@nielsen.com
Movie Showtimes: gn.timesnowshowing@nielsen.com
Studio System: studiosystemupdates@nielsen.com
If you have an issue with your Powered by Gracenote product or service, please contact the maker or service provider. The product or service is managed by the makers or service providers, therefore Gracenote cannot comment on details of their products or their implementation of Gracenote data. They will work with Gracenote to resolve your issue.
Visit our client portal to find important information support and learning resources.
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