Welcome to Octopus Deploy! đ Weâre really glad to have you.
Starting a new job is a scary experience.
At your old job, you were probably smashing it. You knew all the people, you knew all the systems. You knew the history behind how decisions were made, and you knew how to get things done. You mightâve even been the resident expert on some critical thing, and there was always a queue of people waiting for your help. You were part of a team, and you felt like you belonged there - you didnât need to impress anyone. We probably hired you because you were performing at such a high level at your previous job.
And now here you are, on day 1 at Octopus as a new Octonaut, and you donât know any of that. You donât know the history behind things, youâre struggling to remember all these new peopleâs names. There are all these people around who sound smart and youâre only understanding half the things they say. You really want to impress everyone, but you donât even know how to get the printer to work in the office, or what system we use for bug tracking. Where do you begin?
These are all normal feelings. You may have forgotten it, but you probably had the same feelings when you started your previous job too. In time, youâll learn all of these things, and youâll be back to your usual level of high productivity. Donât beat yourself up!
This handbook is your guide to life at Octopus Deploy. It explains what you can expect from us, and what weâre expecting from you. We hope youâll find it a useful read and wish you all the best in your time at Octopus Deploy!
Your manager, and your buddy
When you first join Octopus, there will be two people youâll spend most of your time with.
Number one is your manager. This is the person who hired you, and who leads the larger team that youâve joined. Your manager is responsible for training you, coaching you, and for your longer-term career development. Your manager is ultimately responsible for some important objectives that matter to the business. Your manager probably manages between 5-10 people, so youâre a huge part of your managerâs ability to achieve that goal.
In your first few days, you should spend some quality time with your manager. You should seek clarity around:
- What is your manager trying to accomplish? What are their most important objectives? How that matters to the wider business? How do you fit into that plan?
- What does your manager expect from you - this week, this month, this quarter?
- What does your manager care most about? Is this a role where quality matters most of all, or where weâre looking to iterate quickly?
You should also talk to your manager about you:
- Your strengths (consider taking Strengths Finder - ask your manager about it), and how you like to learn. This will help your manager tailor a plan that works best for you.
- How you like to be managed (whatâs worked best for you in the past).
The second person youâll be spending a lot of time with is your buddy. Your buddy may also be your manager or more likely somebody else from your team. Your buddy is here to help you get off to a good start and to help when you get stuck. Your buddy should spend plenty of face-to-face or video time with you, and should probably check in with you at least once a day for the first few weeks.
Essentially, your buddyâs goal is to fill you in on all the little things that we donât expect you to know! Need to print something, but donât know how to? Ask your buddy. Not sure where to find the bug tracker? Ask your buddy. How should you configure Slack? Ask your buddy. Not sure if the team does a daily standup? Your buddy is the person to ask. Your buddy carved out this time to help you and expects to be interrupted a lot, so make the most of it.
What we expect from you
Our expectations for all roles are pretty similar, and unless your manager tells you otherwise, you should assume that these apply to you too.
When you started, there was a 6-month probation period in your employment contract. Hereâs what weâre generally looking for during this period:
âIs this person reliable? Do they turn up on time, do they work on the things they said they would?â đ
We once hired someone who didnât turn up for 30 out of the first 60 days they were employed - each day was a different excuse or disaster⌠if you heard anything from them at all. Donât be that person!
âDoes this person bring a great attitude to how they do their work - are they paying attention, learning, being part of the team, and slowly showing signs of improvement?â đ
We donât expect you to be an expert yet. What weâre looking for is some level of improvement - signs to say âYes, this person is capable of eventually getting to where I need them to be.â
Thatâs it!
Notice what weâre not looking for.
Weâre not expecting you to bang out a new feature, close 20 sales deals, grow trials by 20% or reply to 65 tickets a week. In nearly all of the roles that we hire, we know it will take at least a year to know whether youâre capable of achieving the results weâve hired you for. What weâre looking for is all about attitude and behavior.
Suggestions
Here are some suggestions on how to thrive during the first few months.
Some things we do might seem dumb. Itâs quite possible that we did do something dumb, and if so, we want you to tell us! Make the most of being new. As a newbie, youâll see things from a different perspective and with fresh eyes. Take note of all the things you see that you think could be done better. But remember, there could be good reasons for why things are the way they are. Consider Chestertonâs Fence, and try to find out why something works a certain way before suggesting a change. It can make your case much more convincing.
Donât go dark. This sometimes happens if you take on something that turns out to be harder than you thought. You struggle with it for a day, then the next day when talking to your team, you promise to get it finished today without admitting youâre stuck. The next day, to hide why itâs taken so long, maybe you donât turn up to stand up. Before you know it, itâs been a week and nobody knows where you are (true story!). If you get stuck - and you will - just put up your hand. We are a team!
Meet lots of people. Your buddy will introduce you to various people, but youâll need to go out of your way. Set yourself a goal of having at least a 15-minute conversation with at least 10 people outside of your immediate team in your first two weeks.
Page updated on Wednesday, May 24, 2023