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How to Navigate the Ambiguity of a Digital Transformation
Strategy & Execution Digital ArticleLessons from Bugatti, Starbucks, and Moderna. -
How Aggressively Should a Bank Pursue AI? (HBR Case Study and Commentary)
Strategy & Execution Magazine ArticleSiti Rahman, the CEO of Malaysia-based NVF Bank, faces a pivotal decision. Her head of AI innovation, a recent recruit from Google, has a bold plan. It... -
Are Your Digital Platforms Wasting Your Customers’ Time?
Customer experience Digital ArticleInstead of just responding to requests, anticipate people’s needs. -
5 Forces That Will Drive the Adoption of GenAI
Technology and analytics Digital ArticleNew survey data from Gartner identifies the stakeholder expectations that will push companies to keep investing. -
The Future of Human Work Is Imagination, Creativity, and Strategy
Technology & Operations Digital ArticleRethink the role of people in your organization. -
3 Career-Building Strategies for an Increasingly Complex World of Work
Managing yourself Digital ArticleHow to leverage platforms, open talent, and AI. -
How AI Fits into Lean Six Sigma
Operations and supply chain management Digital ArticleIt’s already being applied, and its usage promises to rapidly expand. -
How to Avoid the Ethical Nightmares of Emerging Technology
Technology & Operations Big IdeaNext-generation technologies are poised to cause society-shaking shifts at unprecedented speed and scale. Generative AI, quantum computing, blockchain,... -
How to Make Your Loyalty Program Pay Off
Sales & Marketing Digital ArticleA study of 2 million transactions at one retailer shows how companies often chase the wrong customers. -
How Generative AI Can Augment Human Creativity
Technology & Operations Magazine ArticleThere is tremendous apprehension about the potential of generative AI-technologies that can create new content such as text, images, and video-to replace... -
How to Pick the Right Automation Project
Automation Digital ArticleInvest in the ones that will build your organization’s capabilities. -
Do You Know How Your Teams Get Work Done?
Leading teams Digital ArticleNew research suggests many managers don’t — but machine learning can help close the gap. -
Charting the Emerging Geography of AI
Business and society Digital ArticleAn analysis of the 25 global AI leaders reveals which countries are pulling ahead — and the drivers behind their advantage. -
3 Ways Companies Are Building a Business Around AI
Technology & Operations Digital ArticleIt's not just for tech giants. -
The 5 Things Your AI Unit Needs to Do
Technology & Operations Digital ArticleWhich ones do you need to improve on? -
Data From 3.5 Million Employees Shows How Innovation Really Works
Innovation & Leadership Digital ArticleDiversity and participation produce better ideas. -
Stop Tinkering with AI
Technology and analytics Magazine ArticleIt’s time to go all in. -
AI's Trust Problem
Leadership & Managing People Digital ArticleTwelve persistent risks of AI that are driving skepticism. -
How Machine Learning Can Help Identify Cyber Vulnerabilities
Strategy & Execution Digital ArticlePutting the burden on employees isn't the answer. -
To Spur Growth in AI, We Need a New Approach to Legal Liability
Global Business Digital ArticleNew technologies require new frameworks to handle risk.
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The Voice War Continues: Hey Google vs. Alexa vs. Siri in 2022
Strategy & Execution Case Study11.95View Details In 2022, after five years of pursuing a new "AI-first" strategy, Google had captured a sizeable share of the American and global markets for voice assistants.... -
HBR's 10 Must Reads on Leading Digital Transformation (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Become a digital-first organization--and avoid disruption. If you read nothing else on the principles and practices that lead to successful digital transformation,... -
Tapping into a Digital Brain: AI-Powered Talent Management at Infosys
Technology & Operations Case Study11.95View Details Infosys, an India-based global IT consulting and software services provider, had more than 200,000 employees, mainly software specialists and technical... -
AGENTS.inc: Pathways to Growth at an AI Startup
Management Case Study11.95View Details The case describes the history of AGENTS.inc. Despite being a small startup, with only four employees, that had never had a funding round, the company... -
Crypto: The Insights You Need from Harvard Business Review
22.95View Details The crypto era has arrived, and business will never be the same. Real applications of crypto technology are growing exponentially: cryptocurrency payments... -
The Role of Ping An Technology in Enabling Ping An Group's Digital Ecosystem
Strategy & Execution Case Study11.95View Details By 2018 it was the largest insurance company in China. The case charts the development of the company and how it diversified across financial services.... -
THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)
Sales & Marketing Case Study11.95View Details THE YES, a multi-brand shopping app launched in May 2020 offered a new type of buying experience for women's fashion, driven by a sophisticated algorithm... -
Ethics and AI: The 2020 International Baccalaureate Grading Scandal
Management Case Study11.95View Details The world's first truly global AI crisis came at a time when no one expected. In the summer of 2020, after college exams were cancelled due to COVID-19... -
Crypto: Tools for Preparing Your Team for the Future
Management Book99.95View Details The crypto era has arrived, and business will never be the same. Real applications of crypto technology are growing exponentially: cryptocurrency payments... -
Gooru: Generative AI for Personalized Learning
Management Case Study11.95View Details The case follows the innovations of Gooru, a nonprofit with global reach that uses technology to empower learning experiences, from early childhood through... -
Volkswagen Group: Adapting in the Age of AI
Technology & Operations Case Study8.95View Details In 2016, the Volkswagen Group (VW Group) announced a new future program, Together-Strategy 2025, which outlined the company's ambition of becoming "a... -
The Future of Start-Up Chile
Innovation & Entrepreneurship Case Study11.95View Details In 2021, public accelerator program Start-Up Chile, which ten years earlier had created a global buzz, might be losing its competitive edge to similar... -
The Latest Research: Generative AI
Management Tool59.95View Details Spur the GenAI conversations that will move your organization forward. There's plenty of uncertainty surrounding GenAI. Security breaches, ethical considerations,... -
HBR's 10 Must Reads on AI, Analytics, and the New Machine Age (with bonus article "Why Every Company Needs an Augmented Reality Strategy" by Michael E. Porter and James E. Heppelmann)
24.95View Details Machine learning and data analytics are powering a wave of groundbreaking technologies. Is your company ready? If you read nothing else on how intelligent... -
Dessa: Growing a Diverse and Inclusive Artificial Intelligence Company
Organizational Development Case Study11.95View Details In 2018, Vince Wong, the founder and chief operating officer of Toronto-based artificial intelligence firm Dessa, faced the challenge of developing a... -
Retention Modeling at Scholastic Travel Company (A)
Leadership & Managing People Case Study11.95View Details This case, along with its B case (UVA-QA-0865), is an effective vehicle for introducing students to the use of machine-learning techniques for classification.... -
The AI-Savvy Leader: Nine Ways to Take Back Control and Make AI Work
Management Book32.00View Details Leaders, don't let AI get the best of you. The AI transformation is underway, but where are the leaders who will ensure their companies implement AI successfully... -
Evie.ai: The Rise of Artificial Intelligence, and the Future of Work - Industry Note
Technology & Operations Case Study8.95View Details Industry note for case NTU226 -
I, Human: AI, Automation, and the Quest to Reclaim What Makes Us Unique
28.00View Details For readers of "Sapiens" and "Homo Deus" and viewers of "The Social Dilemma," psychologist Tomas Chamorro-Premuzic tackles one of the biggest questions... -
Microsoft: Focusing on the Healthcare Vertical
Leadership & Managing People Case Study11.95View Details By January 2020, Microsoft Corporation's (Microsoft's) Microsoft for Health healthcare vertical had become the company's most important vertical. Microsoft's...
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The Voice War Continues: Hey Google vs. Alexa vs. Siri in 2022
Strategy & Execution Case Study11.95View Details In 2022, after five years of pursuing a new "AI-first" strategy, Google had captured a sizeable share of the American and global markets for voice assistants.... -
How to Navigate the Ambiguity of a Digital Transformation
Strategy & Execution Digital ArticleLessons from Bugatti, Starbucks, and Moderna. -
How Aggressively Should a Bank Pursue AI? (HBR Case Study and Commentary)
Strategy & Execution Magazine ArticleSiti Rahman, the CEO of Malaysia-based NVF Bank, faces a pivotal decision. Her head of AI innovation, a recent recruit from Google, has a bold plan. It... -
Are Your Digital Platforms Wasting Your Customers’ Time?
Customer experience Digital ArticleInstead of just responding to requests, anticipate people’s needs. -
Harvard Business Review, March/April 2022
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review publishes new and authoritative ideas for improving the practice of management. Written by leading business thinkers and executives,... -
5 Forces That Will Drive the Adoption of GenAI
Technology and analytics Digital ArticleNew survey data from Gartner identifies the stakeholder expectations that will push companies to keep investing. -
Harvard Business Review, May/June 2022
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review publishes new and authoritative ideas for improving the practice of management. Written by leading business thinkers and executives,...