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Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
Encourage Your Employees to Give You Critical Feedback
Leadership & Managing People Digital ArticleAn informal 360 review will help you grow as a leader and build mutual trust with your team. -
Let’s Abolish Self-Appraisal
Managing people Digital ArticleAsking an employee to write a self-appraisal using the company’s appraisal form is a common performance management practice. It’s a deceptively attractive technique. An employee’s self-appraisal and rating should give the manager valuable data on the quality of an individual’s performance. It previews what to expect when the two sit down to discuss the manager’s […] -
How to Keep A Players Productive
Business communication Magazine ArticleJust because they think they’re great doesn’t mean they’re not. -
Turn Customers into Promoters
Sales & Marketing VideoFred Reichheld, fellow and founder of the loyalty practice at Bain & Company, explains how Apple builds loyalty. -
The Assumptions That Make Giving Tough Feedback Even Tougher
Employee performance management Digital ArticleWhy you have to listen before you criticize. -
How to Manage a Perfectionist
Leadership & Managing People Best PracticeDo you have a perfectionist on your team? The good news is that your direct report has high standards and a fine attention for detail. The bad news is... -
Performance Management and the Pony Express
Communication Digital ArticleOur feeble process for evaluating employees is badly in need of disruption. -
How to Keep Your Star Performers in Trying Times
Employee retention Best PracticeWhen the economy is slow and unemployment rates are high, it’s easy to think your employees will happily stay put in their current jobs. But that’s a dangerous assumption. Research shows that voluntary turnover rates increase as consumer confidence builds. This means, as a manager, you need to figure out ways to retain your top […] -
When Someone Asks You for a Reference
Communication Best PracticeHow to handle the request-and what to actually say (or write) to a recruiter. -
Evaluating the Employees You Can't See
Leadership & Managing People Digital ArticleWe all tend to trust what we can see. If someone is always in the office early and leaves late, you'd probably assume he is a dedicated, hard-working... -
Make Employees Responsible for Outcomes
Dick Grote, president of Grote Consulting, offers tips for improving the performance of problem employees. -
You Don't Like Your New Boss. What Should You Do?
Leadership & Managing People Digital ArticleStart by diagnosing the source of the problem. -
Delivering an Effective Performance Review
Organizational Development Best PracticeIt's performance review season, and you know the drill. Drag each of your direct reports into a conference room for a one-on-one, hand them an official-looking... -
Find the Coaching in Criticism
Difficult conversations Magazine ArticleThe right ways to receive feedback -
How to Disagree with Your Boss
Leadership & Managing People Digital ArticleFirst, be sure that your good intentions are clear. -
Fear of Feedback
Organizational Development Magazine ArticleNobody likes performance reviews. Subordinates are terrified they'll hear nothing but criticism. Bosses, for their part, think their direct reports will... -
Feedback — the American Idol Way
Giving feedback Digital ArticleLast night, American Idol gave eight contestants another shot at becoming a star. All of the evening’s young singers had failed to make it through in previous rounds, and this “wild card” show provided a second — and final — chance. One performer I watched with special interest was Jesse Langseth, the red-headed chanteuse whose […] -
Good Feedback Is a Two-Way Conversation
Communication Digital ArticleStart by asking these questions. -
When Your Boss Labels You a Poor Performer — But You’re Not
Feedback Digital ArticleFour actions to take if you think you’re being judged unfairly.
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Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
Martha Rinaldi: Should She Stay or Should She Go?
Organizational Development Case Study8.95View Details Martha Rinaldi has been an assistant product manager at leading beverage company Potomac Waters since graduating from business school. Rinaldi is frustrated... -
HBR's 10 Must Reads on Managing People 2-Volume Collection
45.00View Details If you read nothing else on managing people, read these definitive articles from Harvard Business Review. Managing people is fraught with challenges,... -
3DP Incorporated (B): Limor Anouk
Organizational Development Case Study5.00View Details Supplement for case W20737 -
Feedback Essentials: Harvard ManageMentor
Communication Tool49.95View Details Feedback is a key ingredient in fostering learning and high-performance teams. In this course, students will develop the confidence to ask for feedback... -
Wolfgang Keller at Konigsbrau-TAK (A)
Leadership & Managing People Case Study11.95View Details Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented... -
HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article "The Feedback Fallacy" by Marcus Buckingham and Ashley Goodall)
24.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
HBR Guide to Navigating the Toxic Workplace
21.95View Details Is your workplace toxic? Toxic workplaces take many forms. Whether you're dealing with a narcissistic boss, a backstabbing colleague, endless microaggressions,... -
Harvard Business Review Guides Ultimate Boxed Set (16 Books)
300.00View Details This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders looking for trusted advice on such diverse topics as data analytics,... -
Performance Management Set: How to Develop Your People to Their Full Potential
Leadership & Managing People Special Offer135.00View Details If you're an executive, manager, or team leader, one of your toughest responsibilities is managing your people's performance. How do you appraise how... -
Self-Awareness (HBR Emotional Intelligence Series)
19.99View Details Self-awareness is the bedrock of emotional intelligence that enables you to see your talents, shortcomings, and potential. But you won't be able to achieve... -
Performance Management Systems: How Companies are Rethinking People Development
Organizational Development Case Study8.95View Details Business has become increasingly globalized, interconnected, and disrupted by the unceasing progress of technology. As markets span ever-larger geographical... -
Being Your Best Collection (6 Books) (HBR Emotional Intelligence Series)
110.00View Details Manage your energy--and your mood. How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of... -
Performance Reviews and Coaching: The Performance Management Collection (5 Ebooks)
81.00View Details If you're an executive, manager, or team leader, one of your toughest responsibilities is managing your people's performance. This digital collection,... -
Can You Hear Me?: How to Connect with People in a Virtual World
Communication Book30.00View Details A "Washington Post" Bestseller. Your manual for remote and virtual work. Communicating virtually is cool, useful, and now even more ubiquitous and necessary... -
HBR Guides to Performance Management Collection (4 Books) (HBR Guide Series)
75.00View Details If you manage a team, you need to be able to measure and manage their performance. From establishing a performance review cycle and building toward your... -
Candor at Clever
Leadership & Managing People Case Study11.95View Details Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share (Exhibit 1-2) and headcount (Exhibit 3). As with many high-growth... -
HBR Guides to Managing Your Career Toolkit
99.95View Details Don't wait for someone else to manage your career; here's your chance to take control of your own destiny. If you're looking to push yourself to the next... -
Feedback
Leadership & Managing People Case Study11.95View Details This technical note outlines the core skills needed to give and receive feedback effectively. It is most appropriate for helping managers practice ways... -
And Now The Hard Part: Role-Plays
Leadership & Managing People Case Study11.95View Details "The diversity lady has a label on her forehead and talks about the standard message," one senior executive at a large corporation said. "It's the same...
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Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
Encourage Your Employees to Give You Critical Feedback
Leadership & Managing People Digital ArticleAn informal 360 review will help you grow as a leader and build mutual trust with your team. -
Let’s Abolish Self-Appraisal
Managing people Digital ArticleAsking an employee to write a self-appraisal using the company’s appraisal form is a common performance management practice. It’s a deceptively attractive technique. An employee’s self-appraisal and rating should give the manager valuable data on the quality of an individual’s performance. It previews what to expect when the two sit down to discuss the manager’s […] -
How Do I Handle Negative Feedback from My Team?
Managing yourself AudioA leader must learn how to respond to negative feedback from her team. -
How to Keep A Players Productive
Business communication Magazine ArticleJust because they think they’re great doesn’t mean they’re not. -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
Turn Customers into Promoters
Sales & Marketing VideoFred Reichheld, fellow and founder of the loyalty practice at Bain & Company, explains how Apple builds loyalty. -
The Assumptions That Make Giving Tough Feedback Even Tougher
Employee performance management Digital ArticleWhy you have to listen before you criticize. -
How to Manage a Perfectionist
Leadership & Managing People Best PracticeDo you have a perfectionist on your team? The good news is that your direct report has high standards and a fine attention for detail. The bad news is... -
Performance Management and the Pony Express
Communication Digital ArticleOur feeble process for evaluating employees is badly in need of disruption.