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When Should You Take a Problem to HR?
Communication Digital ArticleAsk yourself these three questions before escalating an issue. -
Manny Ramirez and the Dilemma of the Badly Behaved Superstar
Managing conflicts Digital ArticleIf you are a manager responsible for the fate of a superstar performer whom no one on your team can stand, look at what the Boston Red Sox did and smile. The Red Sox just traded Manny Ramirez — arguably the best player on their team, one of the best of his era – because […] -
Managing a Team with Conflicting Political Views
Leading teams Digital ArticleIt’s possible to keep things civil without an outright ban on talking politics. -
How to Avoid Becoming a Person You Hate
Leadership & Managing People Digital ArticleI was so angry my whole body was shaking. I stared at Günther* with hate, my left hand in a fist and my right hand gripping a tennis racket as a weapon.... -
How to Stop Good Ideas from Getting Shot Down
John Kotter, emeritus professor at Harvard Business School, outlines four common attacks and explains the best ways to defend against them. -
How to Deliver Bad News to Your Boss
Difficult conversations Digital ArticleThese conversations are an inevitable part of every job. -
Three Pitfalls Startup Founders Must Avoid
Noam Wasserman, Harvard Business School professor, outlines the three Rs: relationship decisions, roles decisions, and rewards decisions. -
“If Something Feels Off, You Need to Speak Up”
Business management SpotlightA Q&A with Asha Santos, an employment attorney who conducts intervention workshops -
Don't Ask for a Raise - Negotiate It
Communication Digital ArticleFirst, communicate your value and then discuss what your employer can offer you in exchange. -
Managing an Employee Who Wants to Impress You All the Time
Managing people Digital ArticleTurn their focus away from you — and back on their work. -
Negotiating with Third World Governments
Cross-cultural management Magazine ArticleBecause of growing commitments of their companies in developing countries, large numbers of American and European managers have entered negotiations with government officials in Asia, Africa, and Latin America. Also, with emerging nationalism, these negotiations have become increasingly frustrating. Sometimes misunderstandings have been so great that they have led to a breakdown in negotiations that […] -
How to Repair a Damaged Professional Relationship
Managing conflicts Digital ArticleRecognize your culpability. -
The Problem with Saying "It's No Big Deal"
Leadership & Managing People Digital ArticleAre you overlooking serious problems because you're conflict averse? -
Quality of Work Life—Learning from Tarrytown
Labor Magazine ArticleAt this large GM plant the union and management jointly seek to change the meaning of work itself -
Racial Remarks in the Workplace: Humor or Harassment?
Government policy and regulation Magazine ArticleA black man employed by a Minnesota trucking company had racial slurs directed at him and was the target of graffiti written by fellow workers. A U.S. district court held that the trucking company violated Title VII of the Civil Rights Act of 1964 and ordered it to take affirmative action and disciplinary measures against […] -
Navigating Mental Health at Work: A Reading List
Communication Digital ArticleResources for employees, managers, and leaders. -
How to Hold Your Company Accountable to Its Promise of Racial Justice
Race Digital ArticleA tactical guide for employees. -
Avoid These Traps When Negotiating in a Crisis
Leadership & Managing People Digital ArticleMove from a combative mindset toward a collaborative one. -
The Case of the Machinists’ Mutiny
Change management Magazine Article“You can’t be serious!” Mike Trail, the president and fourth-generation owner of Trail Manufacturing, stared at five older men standing uncomfortably in his small office. “I’m afraid we are, Mike.” Sandy Mulder, the most senior of the five, was polite but firm. “We won’t switch over to the new equipment. We want to continue to […] -
Don't Hide When Your Boss Is Mad at You
Leadership & Managing People Digital ArticleOwn the mistake and offer a solution.
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Teamwork at the Top
Collaboration and teams SpotlightIt’s not just who’s in the room—it’s how they behave together. -
Where Data-Driven Decision-Making Can Go Wrong
Decision making and problem solving Magazine ArticleFive pitfalls to avoid -
Build Better Teams
Management Digital ArticleThis issue's Spotlight consists of four articles on leading teams. The first, "New Rules for Teamwork," by McKinsey's Angus Dawson and Katy George, introduces... -
5 Tips for Writing Meaningful Thank-You Notes
Business writing Digital ArticleShowing gratitude can help build a work culture where people feel valued and respected. -
When Your Boss Suddenly Reduces Your Scope
Managing yourself Digital ArticleSix strategies to help you move forward with confidence. -
How to Ask for Help Without Making Yourself Look Bad
Interpersonal skills Digital ArticleWhen you request support with confidence, your colleagues are more likely to see you as self-assured, pragmatic, and capable. -
Overcome Your Fear of Giving Feedback
Giving feedback Digital ArticleThree ways managers make the process harder than it needs to be. -
How to Gracefully Decline a Networking Request
Professional networks Digital ArticleProtect your time and energy — respectfully. -
Bringing Down the Temperature During Polarizing Times
Leadership Digital ArticleLessons on political bridge-building from Nigeria and Brazil. -
When a Team Member Speaks Up — and It Doesn’t Go Well
Interpersonal communication Digital ArticleHow the both of you can move beyond counterproductive emotions and use it as an opportunity to build psychological safety. -
When a Coworker Keeps Giving You Unsolicited Advice
Interpersonal communication Digital ArticleWhat to say to put a stop to their not-so-helpful suggestions. -
What Sets Genius Teams Apart
Collaboration and teams Digital ArticleA look at the psychology of the most effective executive teams. -
How to Structure Customer Service Calls to Boost Satisfaction and Sales
Customer service Digital ArticleResearchers found that service agents yield better results when they use warm language to start and end conversations, focusing on problem-solving in the middle. -
Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
When Your Employee Feels Angry, Sad, or Dejected
Managing employees Magazine ArticleThe right—and wrong—ways to respond -
When Your New Boss Is a Micromanager
Managing yourself Digital ArticleWhy they might be hovering — and what you can do about it. -
Why Cofounder Partnerships Fail — and How to Make Them Last
Entrepreneurs and founders Digital ArticleNearly half of startup founders ultimately buy out their cofounder due to interpersonal rifts and power struggles. -
How to Get Your Colleagues On Board with Your Idea
Managing conflicts Digital ArticleOvercoming four common roadblocks you might face when trying to get someone to change their mind, agree with you, or take action. -
5 Traps to Avoid as You Gain Power as a Leader
Power and influence Digital ArticlePower will change you — and your relationships. How you wield it can make or break your success. -
When Your Team Offloads Their Stress onto You
Managing employees Digital ArticleFive strategies for taking care of yourself so you can care for others.
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MobiChair
Organizational Development Case Study11.95View Details The MobiChair case describes the story of Lucy Ahn and Josh McKinnon, graduates of Stanford's Graduate School of Business who are also in a relationship,... -
HBR Guide to Dealing with Conflict
Communication Book21.95View Details While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at... -
InterSoft of Argentina (B)
Leadership & Managing People Case Study5.00View Details Focuses on InterSoft of Argentina, a growing software company in Argentina. In 1993, InterSoft acquires a Russian software company and Emilo Lopez, the... -
HBR's 10 Must Reads on Managing People (with featured article "Leadership That Gets Results," by Daniel Goleman)
24.95View Details Managing people is fraught with challenges: What really motivates people? How do you deal with problem employees? How can you build a team that is greater... -
The Jenner Situation
Innovation & Entrepreneurship Case Study11.95View Details Dr. Bill Lemont is the new chief medical officer of a large academic medical center. During his first week on the job he has become aware of the abusive... -
Tommy Koh: Background and Major Accomplishments of the Great Negotiator, 2014
Communication Case Study11.95View Details Significant negotiation-related achievements from the career of Ambassador Tommy Koh of Singapore are highlighted in brief form along with elements of... -
Tim Keller at Katzenbach Partners LLC (A) (Abridged)
Organizational Development Case Study11.95View Details Tracks the first six months of a recent MBA grad, Tim Keller, at Katzenbach Partners, a boutique consulting firm focused on organizational change and... -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
Michael Lester at Lachlan Consulting
Leadership & Managing People Case Study11.95View Details Michael Lester, a consultant with Lachlan, was frustrated by his client's unwillingness to provide key data for an important presentation. Lester must... -
3-D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals
Strategy & Execution Book35.00View Details When discussing being stuck in a "win-win vs. win-lose" debate, most negotiation books focus on face-to-face tactics. Yet, table tactics are only the... -
Harvard Business Review Family Business Handbook Toolkit
150.00View Details Navigate the complex decisions and critical relationships necessary to create and sustain a healthy family business--and business family. Though "family... -
Navigating Organizational Politics: The Case of Kristen Peters (A)
Leadership & Managing People Case Study11.95View Details First-year Columbia Business School student Kristen Peters hoped her summer internship with Taylor Reed (TR) would lead to a job offer in private wealth... -
Errors in Social Judgment: Implications for Negotiation and Conflict Resolution, Part 1
Strategy & Execution Case Study8.95View Details For the past quarter-century, the field of social cognition has documented a number of ways in which individuals and groups are prone to make characteristic... -
Tomorrow.io Goes to Space
Innovation & Entrepreneurship Case Study11.95View Details In March 2021, the weather company Tomorrow.io announced a new project to develop satellites equipped with radar for weather monitoring and launch them... -
Sustaining Customer Centricity at Chateauform'
Strategy & Execution Case Study11.95View Details The Châteauform' case describes how Jacques Horovitz founded a unique concept in the saturated hotel and seminar market that existing hotel chains find... -
Martha Rinaldi: Should She Stay or Should She Go?
Organizational Development Case Study8.95View Details Martha Rinaldi has been an assistant product manager at leading beverage company Potomac Waters since graduating from business school. Rinaldi is frustrated... -
Ponce de Leon: Confidential Instructions for Elaine Bennett
Leadership & Managing People Case Study8.95View Details Ponce de Leon (POL) is a four-party negotiation exercise in which a film studio is trying to sign a major actress to star in an upcoming movie. The negotiation... -
Dealing with Difficult People (HBR Emotional Intelligence Series)
19.99View Details At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay... -
BoldFlash: Cross-Functional Challenges in the Mobile Division
Organizational Development Case Study8.95View Details Roger Cahill has spent less than a year as head of the Mobile Division of BoldFlash, a flash memory component maker. On the corporate level, BoldFlash... -
Negotiating from the Margins: The Santa Clara Pueblo Seeks Key Ancestral Lands
Communication Case Study11.95View Details This negotiations case describes the approach, over time, of Santa Clara, a small Pueblo Indian tribe in New Mexico, to recover a piece of land tribal...
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MobiChair
Organizational Development Case Study11.95View Details The MobiChair case describes the story of Lucy Ahn and Josh McKinnon, graduates of Stanford's Graduate School of Business who are also in a relationship,... -
When Should You Take a Problem to HR?
Communication Digital ArticleAsk yourself these three questions before escalating an issue. -
Manny Ramirez and the Dilemma of the Badly Behaved Superstar
Managing conflicts Digital ArticleIf you are a manager responsible for the fate of a superstar performer whom no one on your team can stand, look at what the Boston Red Sox did and smile. The Red Sox just traded Manny Ramirez — arguably the best player on their team, one of the best of his era – because […] -
Managing a Team with Conflicting Political Views
Leading teams Digital ArticleIt’s possible to keep things civil without an outright ban on talking politics. -
How to Avoid Becoming a Person You Hate
Leadership & Managing People Digital ArticleI was so angry my whole body was shaking. I stared at Günther* with hate, my left hand in a fist and my right hand gripping a tennis racket as a weapon.... -
How to Stop Good Ideas from Getting Shot Down
John Kotter, emeritus professor at Harvard Business School, outlines four common attacks and explains the best ways to defend against them. -
How to Deliver Bad News to Your Boss
Difficult conversations Digital ArticleThese conversations are an inevitable part of every job. -
HBR Guide to Dealing with Conflict
Communication Book21.95View Details While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at... -
Three Pitfalls Startup Founders Must Avoid
Noam Wasserman, Harvard Business School professor, outlines the three Rs: relationship decisions, roles decisions, and rewards decisions. -
InterSoft of Argentina (B)
Leadership & Managing People Case Study5.00View Details Focuses on InterSoft of Argentina, a growing software company in Argentina. In 1993, InterSoft acquires a Russian software company and Emilo Lopez, the...