“It’s 9:00am, you’re across the table from a colleague who doesn’t like you or the changes you’re proposing, she’s pushing all your hot-buttons and resisting your efforts to get her to support the change. What’s your typical reaction?” I recently posed this question to a group of executives.
How to Override Your Default Reactions in Tough Moments
Advance planning will let you react strategically, not reflexively.
April 15, 2014
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New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.