“As we grow, it is more important than ever that we consider our impact on our employees, customers, and the communities in which we operate. That is why Environmental, Social, and Governance (ESG) programs continue to be our focus.”

Srikrishna Ramakarthikeyan,
CEO & Executive Director

ESG Vision & Approach

Our vision is to drive digital transformation and inclusive growth for a sustainable future. We’re committed to reducing our environmental footprint, upholding strong governance, and fostering diversity to create lasting value for our stakeholders.

Environmental

Environmental

Hexaware is committed to reducing its environmental impact through initiatives aimed at reducing emissions, improving energy efficiency, and advancing climate action efforts.

Social

Social

At Hexaware, our dedication to social responsibility helps us attract, nurture, and retain a diverse workforce. Our employees actively engage in volunteer activities and leverage technology for community upliftment.

Governance

Governance

We are committed to conducting our operations ethically with utmost transparency and security to minimize risks and foster trust among our customers and society at large.

Goals & Achievements

Goals

  • Achieve net zero GHG emissions (scope 1&2) by 2040
  • Transition 70% of campus electricity usage to renewable sources by 2030
  • Ensure zero waste to landfill by 2025 at owned facilities
  • Ensure that all our campuses are free of single-use plastics
  • Achieve water neutrality by 2030 for owned operations

Achievements

  • Our GHG Scope 1 & 2 emissions for 2023 is 12,176.25 tCO2e (scope 1 + 2)
  • 59% of our energy requirements in our own campuses in India are powered by renewable sources
  • 50% of our owned offices in India are LEED certified which covers 0.88 Million square feet of office space
  • We continue to ensure that our campuses are free of single-use plastics

Goals

  • Increase the share of women employees to 40% by 2030

  • Making a positive impact on 100000 lives by 2025

  • 80% coverage of employees trained on digital and new technologies by 2025

Achievements

  • 33% of Hexaware’s workforce in 2023 were women  
  • Made a positive impact on 63105 lives so far  
  • 80.4% trained in digital and new technologies

Goals

  • 100% critical suppliers to be screened on ESG criteria by 2025
  • Strive to achieve zero cases of data breach every year 
  • Continue to cover 100% of employees under information security awareness/training 
  • Achieve 100% employee coverage of code of conduct training annually 

Achievements

  • We continue to cover 100% of employees under the Code of Conduct training
  • We continue to cover 100% of employees under information security awareness/training
  • We continue to strive for zero cases of data breaches every year
  • 100% of our new employees have undergone ESG training since November 2022

Hexaware achieved outstanding ESG adoption scores in the Neo Group ESG Adoption Survey Report 2022, positioning us as a leader among IT and business service providers in both Operational-Performative Alignment and Cultural-Attitudinal Alignment.

EcoVadis, a renowned global assessment platform, assesses the sustainability of companies across four crucial dimensions: environmental impact, labor and human rights standards, ethics, and procurement practices. EcoVadis has been assessing Hexaware’s ESG performance since 2019. We are proud to have achieved the Silver Medal from EcoVadis in 2024 and are placed in 92nd percentile, a testament to our ongoing sustainability efforts.

Sustainalytics, a Morningstar Company, rates the sustainability of listed companies based on ESG performance. In 2023, Sustainalytics ranked Hexaware 6th out of 1,105 software and services companies globally. Our score of 10.1 indicates low risk.

Hexaware has been publishing its sustainability report since 2018 and communicating the progress to UNGC since 2014. The latest reports are available here.  For previous years, refer to our Archives section. 

Sustainability Policies

Explore our diverse range of policies, which demonstrate our unwavering dedication to creating a sustainable, inclusive, and ethically responsible future.

Quality and Security Certifications

Certification / Assessment

Details

ISO 9001:2015

Quality Management system

ISO 20000-1:2018

Service Management system

SO 27001:2022

Information Security Management system

ISO 22301:2019

Business Continuity Management system

ISO 14001:2015

Environment Management system

ISO 50001:2018

Energy Management system

ISO 45001:2018

Health and Safety Management system

CMMI - Dev - Ver 2.0 - Level 5

Capability Maturity Model Integrated

SOC1 Type II

System and organization controls by AICPA

SOC 2 Type II

System and organization controls by AICPA (SSAE 18 standard)