Overview of Store operations
Store operations is a Microsoft Cloud for Retail solution that provides store associates with access to data and insights into their workflow. The solution helps retailers to:
Improve bottom line by driving efficiency of store operations.
Improve customer experience by connecting store associates with customers.
Give store associates tools for assistive selling.
The main modules of the Store operations solution are:
Store operations Admin: Gives district managers and store managers the tools they need to manage the store operations. This app helps retailers to give tools to their store associates for a productive environment.
Store operations Mobile: Offers store associates the self-service tool that they need to remain productive during their shift. Store associates can use this app to access store data and insights, conduct store operations, support customers, and sell products and services.
Store operations Teams: Provides store associates with access to Store operations Mobile and Store operations Admin within Microsoft Teams.
Get started
| Task | Description | Target audience |
|---|---|---|
| Deploy Store operations | Deploy the solution and set up user and security roles | System admins |
| Set up Store operations | Set up organization data | System admins, Master data managers |
| Configure Store operations Admin | Set up and configure data related to retail stores, teams and users who use this solution | System admins, Master data managers |
| Use Store operations Admin | Create plans, templates, and tasks and assign to stores | District managers, Store managers |
| Set up Store operations Mobile | Set up Store operations Mobile for retail workforce | System admins, Store associates |
| Use Store operations Mobile | Use this app to conduct store operations and support customers | Store associates |
| Customize Store operations | Customize the solution to your unique needs and best practices | System admins |
| Set up Store operations Teams | Set up Store operations Teams for retail workforce | System admins, Store associates |