Use connectors with knowledge sources
With knowledge in Copilot Studio, makers can ground their copilot responses with enterprise data available through Microsoft graph connectors. With graph connectors, customers can use the same data sources used to augment Microsoft Search to ground copilot responses.
Note
- For more information about Microsoft graph connectors and Microsoft search, see Microsoft graph connectors overview for Microsoft Search. This article also lists the currently supported graph connectors.
With Copilot Studio, users can select any graph connection previously configured in the tenant by the admin, and add them as knowledge to their copilot.
Add graph connections to your copilot
Open the copilot.
Select Add knowledge from either the Configure or Knowledge pages.
From the Add available knowledge sources dialog, select the enterprise connection.
Select the graph connection available within your tenant. In this example, the copilot maker added a ServiceNow knowledge connection, previously configured by the tenant admin.
Press Add to complete the connection.
Note
Copilots that use graph connections as knowledge sources must be configured with the correct authentication settings when publishing to Channels. The ExternalItem.Read.All
scope must be provided as part of the manual authentication setting. For more information, see Configure user authentication in Microsoft Copilot Studio.
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