Issue with Inconsistent Text Extraction using Azure OpenAI Code Interpreter

Su Myat Hlaing 145 Reputation points
2024-07-07T06:21:40.02+00:00

Hello,

I'm currently using the Azure OpenAI Code Interpreter (Assistant API) with Gpt-4o to summarize file content, including PDFs, Excel files, and other document types. However, I am encountering intermittent issues with text extraction. The error message I receive is:

"Text extraction from the file is failing intermittently, causing issues with the overall text extraction process."

Sometimes the extraction works perfectly, but at other times, it fails without any clear pattern. This inconsistency is affecting our workflow, and I'm looking for advice on how to troubleshoot or resolve this issue.

Has anyone else experienced similar problems, and if so, how did you address them? Any insights or suggestions would be greatly appreciated.

Thank you!

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
2,575 questions
{count} votes