Turn on copilots and generative AI features

Copilots and generative AI features in Microsoft Power Platform and Microsoft Dynamics 365 help you build apps, flows, and chatbots, analyze your data, summarize information, reply to messages, and generate ideas.

However, copilots and generative AI features aren't available in all regions and languages. Depending on where your environment is hosted, you might need to allow data movement across regions to use them. This article explains how to do that.

Note

Copilots and generative AI features that are generally available are turned on by default. However, you might need to allow data movement across regions to use all copilot and generative AI features.

Regions involved with copilots and generative AI features

When you use copilots and generative AI features, your inputs (prompts) and outputs (results) might move outside of your region to the location where the generative AI feature is hosted. We don't use your data to train, retrain, or improve Azure OpenAI Service foundation models. Learn more about product-specific Copilot availability, in the Copilot international availability report.

The following table lists the regions where your Power Platform or Dynamics 365 environment is hosted and the corresponding regions where Azure OpenAI service and Bing search service are hosted:

Region where your Power Platform or Dynamics 365 environment is hosted Region where Azure OpenAI Service is hosted Region where data is stored and processed for Bing Search
Australia
India
United Kingdom
United States
Within the geographical region of your Power Platform or Dynamics 365 environment United States
Europe* Spain, Sweden, or Switzerland United States
France
Germany
Norway
Switzerland
Spain, Sweden, or Switzerland United States
Asia
Brazil
Canada
Japan
Korea
Singapore
South Africa
United Arab Emirates
United States United States
Government cloud (GCC, GCC High) United States (commercial cloud) United States

*If your Power Platform and Dynamics 365 environments are hosted in the EU Data Boundary, we use an Azure OpenAI endpoint in the same boundary.

Turn on copilots and generative AI features

To use copilots and generative AI features, you must consent to the terms of use in the Power Platform admin center. To grant consent, you must be a Power Platform administrator or Dynamics 365 administrator.

  1. Sign in to the Power Platform admin center.

  2. In the left side panel, select Environments.

  3. Select your environment.

  4. On the Generative AI features card, select Edit.

    Note

    The Generative AI features card isn't displayed for regions listed in Regions involved with copilots and generative AI features where the Azure OpenAI Service is hosted in the same region.

  5. Review the terms of use and select the Move data across regions checkbox.

    When you use copilots and generative AI features, your inputs (prompts) and outputs (results) might move outside of your region to the location where the generative AI feature is hosted, as described in the preceding table. Learn more: Regions involved with copilots and generative AI features

    Note

    Data movement that occurred while your environment was allowed to move data across regions can't be reversed by clearing the Move data across regions checkbox.

  6. Review the terms of use and select the Bing Search checkbox.

    When the Bing Search feature is turned on, your copilot in Microsoft Copilot Studio can use the data sources you provided, but it can use Bing's APIs to index the results better and find the best answer from within your data sources. Learn more: Generative answers

    Note

    You can select the Bing Search checkbox only if the Move data across regions checkbox is already selected.

  7. Select Save.

Copilots and generative AI features that are available when you enable data movement across regions

The following table lists copilots and generative AI features that are available in Power Platform environments when the Move data across regions checkbox is selected.

More copilots and generative AI features will be available in the future.

Product Feature Available in GCC? Documentation
Dynamics 365 Customer Service Copilot No Manage Copilot features in Customer Service
Dynamics 365 Sales Copilot No Copilot in Dynamics 365 Sales overview
Microsoft Copilot Studio Generative AI in copilots Yes AI-based copilot authoring overview and Configure data movement for Copilot Studio generative AI features outside the United States
Microsoft Dataverse Excel to table for new makers No Upload an Excel file (preview)
Power Apps Build apps through conversation No Build apps through conversation
Power Apps Describe a new table No Describe the new table
Power Apps Draft with Copilot No Draft with Copilot
Power Automate Power Automate designer copilot No Get started with Copilot in cloud flows (preview)
Power Pages Copilot No Overview of AI-powered and Copilot features in Power Pages (preview)
AI Builder AI Prompts Yes Overview of Prompts

Note

For Dynamics 365 Customer Insights - Data, see Give consent to use Copilot in Customer Insights – Data.

Languages availability

Learn about the languages that are supported, in the Copilot international availability report.

Legal terms