Introduction
Welcome to MarsX, where we are revolutionizing software development by combining the power of Code, No-Code, and AI to create a versatile platform that caters to developers and innovators alike. We value your trust and are committed to safeguarding your privacy. This Privacy Policy outlines how MarsX ("we," "us," "our") collects, uses, and protects the information you provide when accessing and using our platform.
Information Collection and Use
MarsX collects various types of information to enhance your experience and ensure the effective operation of our platform. The types of data we collect include:
- Personal Information: This includes your name, email address, IP address, and any other identifiers you provide when creating an account or interacting with MarsX.
- Usage Data: Information such as your browser type, version, pages visited, time and date of visits, and other diagnostic data collected to improve our platform.
- Content Data: Any content you upload or create on MarsX, such as MicroApps, NFTs, and project details, is collected and stored to facilitate your use of our services.
We use this information to personalize your experience, improve our services, communicate updates, and ensure the platform operates effectively.
Protection of Your Ideas and Content
We understand the importance of protecting your innovative ideas, business concepts, and proprietary content. At MarsX, your confidential information is shared only on a need-to-know basis with our service providers, including developers, AI solutions, and contractors, who are all bound by confidentiality agreements. Your content may also be processed by third-party AI providers to help you build application blueprints, but these providers are also required to maintain the confidentiality of your information.
Use of Data
The information we collect is used for various purposes, including:
- Personalizing your experience with MarsX and responding to your needs.
- Improving our services based on your feedback and usage data.
- Communicating with you about updates, new features, and other relevant content.
- Analyzing usage patterns to optimize our platform’s performance.
Third-Party Service Providers
We may employ third-party companies and individuals to facilitate the operation of MarsX, provide the services on our behalf, or assist in analyzing how our platform is used. These third parties have access to your confidential information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security of Data
MarsX takes your data security seriously. We employ commercially acceptable methods to protect your data, including encryption and secure access protocols. While we strive to use the best available security measures, no method of transmission over the internet or electronic storage is 100% secure. However, we continuously work to enhance the security of our platform to protect your information.
Fulfillment Policies
Refund Policy
Customers may request a refund within 14 days of the initial purchase. Refunds will be issued based on the original payment method. Please note that certain digital products or services may not be eligible for refunds, as specified at the time of purchase.
Shipping and Delivery Policy
As a digital platform, MarsX delivers all products and services electronically. There are no physical goods shipped, and all orders are fulfilled instantly or within a specified timeframe. Users will receive access to purchased content or services immediately upon successful payment, except where noted otherwise.
Return Policy and Process
Since MarsX deals primarily in digital services, returns are not applicable. However, if you encounter issues with a service or product, please contact us within 14 days for support or resolution.
Cancellation Policy
Customers may cancel their subscriptions or service reservations at any time. Cancellations will take effect at the end of the current billing cycle, and no further charges will be made. Users can manage cancellations directly through their account settings or by contacting our support team.
GDPR Compliance
If you are a resident of the European Economic Area (EEA), MarsX adheres to the General Data Protection Regulation (GDPR). You have the right to access, correct, amend, delete, or limit the processing of your personal information. If you wish to exercise any of these rights, please contact us, and we will assist you promptly.
CCPA Compliance
For California residents, MarsX complies with the California Consumer Privacy Act (CCPA). In addition to the rights provided under GDPR, you have the right to request the disclosure of categories and specific pieces of personal information we collect, delete your personal data, and opt out of the sale of your data. We do not sell your data to third parties.
Information Sharing
MarsX does not sell, trade, or rent your personal or confidential information. We may share aggregated demographic information not linked to any personal identification with our business partners, trusted affiliates, and advertisers. If required by law (e.g., subpoena, court order), we may disclose your information, but we will provide notice to you when possible, allowing you to object if you so choose.
Data Ownership
All data you create or store using MarsX is owned by you. MarsX allows you to use your own storage solutions, such as Amazon Web Services (AWS), ensuring that your data remains as secure and private as it would be in any traditional storage system.
Changes to This Privacy Policy
MarsX may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, if the changes are significant, providing a more prominent notice, such as an email notification. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your data, please contact us at alex@marsx.com.