Microsoft Copilot Studio
Create custom copilots
Customize Copilot for Microsoft 365
Use one connected platform
Build your own copilot
- Enhance your copilot’s ability to answer questions quickly by pointing it to your organization’s websites or internal knowledge.Design actions using Microsoft Power Platform connectors, Power Automate flows, custom topics, and AI prompts.Select from thousands of prebuilt data connectors across Microsoft and non-Microsoft data sources to make your copilot more efficient.Configure, train, and connect services within Azure, such as Azure OpenAI Service, knowledge bases, and language models.
- Design workflows that require a predictable set of steps for your copilot, such as sensitive topics involving customer data or legal responses.Use the expansive conversational design tools and graphical interface to create intricate conversations with robust variable management, logic, and responses.Enhance experiences, engage users, and drive customer engagement with rich, dynamic responses, real-time notifications, and personalized interactions.Create copilots using natural language or a graphical interface, or switch to code view.
- Easily distribute your copilot across multiple channels, including websites and social media.Create a modern conversational experience to extend your line-of-business applications’ capabilities and reach.Connect Copilot Studio, part of Power Platform, with low-code applications, workflows, websites, data, and analytics.Continue the conversation with human agents using an end-to-end customer engagement platform.
Customize Copilot for Microsoft 365
- Design your Copilot extensions with prompts to surface your business data where you need it.Design tailored conversations for predictable scenarios that require specific responses, such as compliance or regulatory topics.Easily navigate the intricacies of your processes by using a copilot to automate complex business tasks such as submitting expenses, onboarding employees, and updating benefits.Enhance your Copilot for Microsoft 365 chat by building your own plugins using more than 1,200 prebuilt connectors, including applications such as Salesforce and ServiceNow.
Use one connected platform
- Establish trust with comprehensive policies, access controls, and environment management, available within the admin center.Optimize responses and fine-tune your copilot with built-in analytics, including vital key performance indicators (KPIs).Eliminate the burdens of infrastructure management, maintenance, and updates to ensure peak performance for your copilot.Uphold the highest standards of governance, trust, and data controls.
Recognized by top industry analysts
- Learn why Microsoft was named a leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment.
Copilot Studio Pricing
- Copilot in Word, Excel, PowerPoint, OneNote, Outlook, and Edge for Business1
- Copilot in Microsoft Teams4
- Enterprise-grade data protection
- Microsoft Graph grounding
- Customization and extensibility through Microsoft Copilot Studio
Customer success with Copilot Studio
“Copilot Studio has helped us reduce the workload and costs of our support team, while increasing the engagement and loyalty of our employees.”Ramesh Murugan, Director of Employee Technology and Experiences, PayPal
“[Copilot Studio] will allow us to elevate the customer experience and increase our speed-to-market delivering on our Digital Strategy.”Des Morley, Chief Digital and Technology Officer, An Post
“City of Kelowna has built copilots using Microsoft Copilot Studio … revolutionizing the way we serve both the citizens and builders.”Jazz Pabla, Director of Information Services, City of Kelowna
Get started with Copilot Studio
Empower your workforce with Copilot for Microsoft 365
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Resources and support
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Additional resources
Introducing Copilot Studio
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Frequently asked questions
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Copilot Studio is an end-to-end conversational AI platform that empowers you to create and customize copilots using natural language or a graphical interface. With Copilot Studio, you can easily design, test, and publish copilots that suit your needs for internal or external scenarios across your industry, department, or role.
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When you build your own copilot, you create a dedicated conversational application using a large language model (LLM) and dialog manager combined with your organization’s knowledge, connectors to line-of-business applications, and your own custom topics. When you customize Copilot for Microsoft 365, you use a subset of Copilot Studio capabilities to extensions that act as skills within the LLM in Copilot for Microsoft 365.
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Yes, Power Virtual Agents capabilities and features are now part of Copilot Studio following significant investments in generative AI and enhanced integrations across Copilot.
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Generative AI within Copilot Studio is designed to align with our responsible AI principles, including fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability.
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Copilot Studio supports Chinese (simplified and traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Russian, Spanish, Swedish, Thai, and Turkish.
Microsoft Copilot Studio
- [1]Licenses are capacity based and additional messages can be purchased. A billable message is a request or message sent to the copilot/bot triggering an action and/or response. Prices shown are for marketing purposes only and may not be reflective of the actual list price due to currency, country, and regional variant factors. Your actual price will be reflected in the checkout.
- [2]Message Consumption rates: 1) Regular (Non-generative AI) = 1 message. 2) Generative AI (Answers over your data) = 2 messages. Customers can use a mix of regular and Generative AI messages with the capacity.
- [3]Microsoft Copilot Studio offers select capabilities for extensibility of Copilot for Microsoft 365 within the $30 user license. This is separate to the standalone license.
- [4]A Microsoft Teams service plan is required to use Copilot in Microsoft Teams. Some Microsoft 365 and Office 365 suites no longer include Microsoft Teams. Learn more.