A model of trust in automation: Why humans over-trust?
M Itoh - SICE Annual Conference 2011, 2011 - ieeexplore.ieee.org
SICE Annual Conference 2011, 2011•ieeexplore.ieee.org
It is becoming important to establish methodologies to reduce the possibility of human over-
trust in automation. However, there are confusions on the notion of “over-trust.” Even though
there are lots of researches on model of human trust in automation, the relationship between
trust and over-trust has been hardly discussed. This paper proposes a model of trust in
automation which can be utilized to discuss types of human over-trust and the reasons for
the occurrence of over-trust. Several implications given from the model are also shown.
trust in automation. However, there are confusions on the notion of “over-trust.” Even though
there are lots of researches on model of human trust in automation, the relationship between
trust and over-trust has been hardly discussed. This paper proposes a model of trust in
automation which can be utilized to discuss types of human over-trust and the reasons for
the occurrence of over-trust. Several implications given from the model are also shown.
It is becoming important to establish methodologies to reduce the possibility of human over-trust in automation. However, there are confusions on the notion of “over-trust.” Even though there are lots of researches on model of human trust in automation, the relationship between trust and over-trust has been hardly discussed. This paper proposes a model of trust in automation which can be utilized to discuss types of human over-trust and the reasons for the occurrence of over-trust. Several implications given from the model are also shown.
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