[PDF][PDF] The cost of not paying attention: How interruptions impact knowledge worker productivity

JB Spira, JB Feintuch - Report from Basex, 2005 - still-here.ca
JB Spira, JB Feintuch
Report from Basex, 2005still-here.ca
IMPORTANT V. THE UNIMPORTANT In looking at an interruption, it is important to
determine whether something is important, urgent, or both. Many knowledge workers simply
do not differentiate, or see everything as both important and urgent. Something that is
important may not require an immediate interruption,
IMPORTANT V. THE UNIMPORTANT In looking at an interruption, it is important to determine whether something is important, urgent, or both. Many knowledge workers simply do not differentiate, or see everything as both important and urgent. Something that is important may not require an immediate interruption,
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