Collaborative problem solving: A study of mathoverflow

YR Tausczik, A Kittur, RE Kraut - … of the 17th ACM conference on …, 2014 - dl.acm.org
Proceedings of the 17th ACM conference on Computer supported cooperative …, 2014dl.acm.org
The Internet has the potential to accelerate scientific problem solving by engaging a global
pool of contributors. Existing approaches focus on broadcasting problems to many
independent solvers. We investigate other approaches that may be advantageous by
examining a community for mathematical problem solving--MathOverflow--in which
contributors communicate and collaborate to solve new mathematical'micro-problems'
online. We contribute a simple taxonomy of collaborative acts derived from a process-level …
The Internet has the potential to accelerate scientific problem solving by engaging a global pool of contributors. Existing approaches focus on broadcasting problems to many independent solvers. We investigate other approaches that may be advantageous by examining a community for mathematical problem solving -- MathOverflow -- in which contributors communicate and collaborate to solve new mathematical 'micro-problems' online. We contribute a simple taxonomy of collaborative acts derived from a process-level examination of collaborations and a quantitative analysis relating collaborative acts to solution quality. Our results indicate a diversity of ways in which mathematicians are reaching a solution, including by iteratively advancing a solution. A better understanding of such collaborative strategies can inform the design of tools to support distributed collaboration on complex problems.
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