The role of trust in automation reliance
MT Dzindolet, SA Peterson, RA Pomranky… - International journal of …, 2003 - Elsevier
A recent and dramatic increase in the use of automation has not yielded comparable
improvements in performance. Researchers have found human operators often underutilize
(disuse) and overly rely on (misuse) automated aids (Parasuraman and Riley, 1997). Three
studies were performed with Cameron University students to explore the relationship among
automation reliability, trust, and reliance. With the assistance of an automated decision aid,
participants viewed slides of Fort Sill terrain and indicated the presence or absence of a …
improvements in performance. Researchers have found human operators often underutilize
(disuse) and overly rely on (misuse) automated aids (Parasuraman and Riley, 1997). Three
studies were performed with Cameron University students to explore the relationship among
automation reliability, trust, and reliance. With the assistance of an automated decision aid,
participants viewed slides of Fort Sill terrain and indicated the presence or absence of a …